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527 points lxm | 1 comments | | HN request time: 0.389s | source
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sksksk ◴[] No.27673432[source]
When they work well, they're really good, but when they work badly, they're _really_ bad.

The other week, I went for dinner at a place that had a online ordering system. My experience was as follows...

Arrive at the table, scan the QR code

No phone signal in the restaurant, so I need to connect to the wifi.

Connect to the wifi, get a captive portal

Need to put my phone number in to connect to the wifi; there is no signal, so I need to go outside, to receieve the confirmation code.

Connected to the wifi, scan the code again, choose my food.

Go to pay, need to register an account

Put my email address in, I already have an account on this food ordering service!?

Do a password reset

Put in my credit card details (why not use apple pay?).

This whole time, we're sat at a table, in theory to meet friends, but we've spent the first 15 minutes all glued to our phones!

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HelloNurse ◴[] No.27673485[source]
Assuming there was another restaurant nearby, I'd have simplified the process to "go outside". If a restaurant is too cheap to print a menu, why should I consider it good enough for me?
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topicseed ◴[] No.27673590[source]
With covid, many restaurants removed paper menus to avoid transmission. I hate QR codes so that was a move I was not in favour of.....
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jbluepolarbear ◴[] No.27673766[source]
Restaurants open during the pandemic has been a joke. Outside in a tent/wood box never fixed any problem. I have not been to a restaurant since March 2020. Going to different restaurants was my favorite hobby, but the experience has become so hostile that I won’t go back until I can sit inside without a mask, have a menu, and not have to worry about a coughing idiot.
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1. conductr ◴[] No.27676356[source]
> and not have to worry about a coughing idiot

That's on you and your location. I've been eating back at restaurants just fine for about a year now without a mask (for while it was mask on unless at a table, which is a bit of a joke to act like that helps anything). It was nice being able to walk in anywhere without RSVP but that's going away too as more and more people are back to work and social activities.