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Students are failing AP tests because the College Board can’t handle HEIC images

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669 points danso | 1 comments | 20 May 20 19:36 UTC | HN request time: 0.203s | source
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projektfu ◴[21 May 20 19:14 UTC] No.23263524[source]▶
I suppose either they didn’t call Apple up for help or it’s no longer possible to do so in any meaningful way. This is bad press for Apple, too.
replies(1): >>23265094 #
gbear605 ◴[21 May 20 20:52 UTC] No.23265094[source]▶
The only change they needed to make was one line on their upload form (according to comments elsewhere on the post). This wasn’t an Apple support issue, this was a lack of trying and sufficient testing on the College Board’s part.
replies(1): >>23266039 #
1. projektfu ◴[21 May 20 22:05 UTC] No.23266039[source]▶
Afterward, when they have thousands of images they can’t access, it’s a support issue. It’s time sensitive so they can’t just have people re-upload the images, but retesting is a bad solution.