Most active commenters
  • lisper(7)
  • carapace(3)

←back to thread

721 points hhs | 21 comments | | HN request time: 1.33s | source | bottom
1. ryanmccullagh ◴[] No.22890015[source]
So with Stripe, is it industry practice to keep the fee when refunding customers?

For example, if I return something to Best Buy, are they still paying that 2.9% fee to their CC processor?

replies(1): >>22890226 #
2. notatoad ◴[] No.22890226[source]
i don't know about best buy, they might be able to negotiate something better. but for small fish, it's standard practice to keep not just the fee, but twice the fee: when you charge a card, visa charges you 2.5% on the purchase amount. and then when you refund the card, visa charges you 2.5% on the refund amount.

as far as visa is concerned, they're both just transactions, regardless of the direction, and they want their fee.

replies(1): >>22890317 #
3. lisper ◴[] No.22890317[source]
IMHO it is time to start promulgating the idea that electronic money transfer should be considered a basic human right just like free cash transactions have been since the invention of money. It already is that way in many advanced countries where electronic money transfer is a service provided by the government. It is only in the U.S. where a private monopolistic cartel is allowed to impose a private tax on all retail transactions.
replies(4): >>22890383 #>>22890389 #>>22890577 #>>22890995 #
4. jakear ◴[] No.22890383{3}[source]
The U.S loves its private monopolistic cartels imposing a private tax on all XXX.

I don't think this is changing any time soon. We don't even have public healthcare.

replies(1): >>22890475 #
5. Znafon ◴[] No.22890389{3}[source]
In what countries can you do free electronic transactions?
replies(6): >>22890439 #>>22890463 #>>22890477 #>>22890528 #>>22890693 #>>22912561 #
6. xrendan ◴[] No.22890439{4}[source]
Canada if you want to pay the Interac (our debit system).
7. lisper ◴[] No.22890463{4}[source]
U.K. and South Korea are the two that I know of but there are probably others. (According to the sibling comment, Canada is on the list too.)
8. lisper ◴[] No.22890475{4}[source]
Every journey begins with a single step.
9. parsadotsh ◴[] No.22890477{4}[source]
China, for one. (in Beijing atm)
10. siod ◴[] No.22890528{4}[source]
Australia has free bank transfers and our credit card fees are regulated to be significantly lower (amex = ~1.5%, visa/mc = ~0.5%).
11. malandrew ◴[] No.22890577{3}[source]
Without any profit, what's going to support the creation of such service and pay for the talent that is going to make it cheap and reliable? The only answer is likely to have taxes pay for it, but then you're still paying a tax and then you're in the situation where you can't switch to a new company providing a better service. A service being provided by the government doesn't make it free. You're still paying for it one way or another.

Here's a recent example from my life: About 10 days ago my partner sent $1000 to friends/family in another country and used the official channels that involves the nationalized bank in that country. It should have been there quickly, but took 10 days. There was no update the entire time and no phone number to call or other customer service channel to figure out what was happening. On day 3 or 4, a friend asked why she hadn't used this other private money transfer service that is known to be far more reliable, faster and with better customer service. With the government, there were still fees involved and the service was far less convenient/reliable.

Here's a fact of life: Nothing that requires the labor of other people will ever be free unless:

- the people providing the labor choose to do so and have the time to do so because they have some other means to support themselves; or

- someone voluntarily donates the money to fund both the creation of such a service and the maintenance of such a service in perpetuity.

- you steal money from someone else to pay for that labor.

Those are pretty much the only three ways that something requiring labor comes into being.

You can't just magically declare anything that requires human labor to be a basic human right and will it into being.

replies(2): >>22890678 #>>22890934 #
12. lisper ◴[] No.22890678{4}[source]
I very deliberately did not use the word "free". Of course it's not free. Many things that are considered basic human rights are not free. Food, clothing, shelter... none of these are free. We as a society choose to provide them because we'd rather live in a world where everyone has these things rather than one where some people don't.

Of course this does not apply to everything. It's perfectly fine if not everyone has a private jet. It's not so perfectly fine if people are starving in the street.

13. tialaramex ◴[] No.22890693{4}[source]
If you're a business basically nowhere. Some of the sibling comments are suggesting e.g. the UK where I live. Modestly sized transactions (maybe not the price of a new car or home but from pocket change to a nice family holiday) between individuals are zero cost and typically near instant. But a business can't access those rates.

However the EU forced the payment services sector to cap charges for businesses so you're maybe paying 0.5% or less on a transaction not 2.5% and that's why you don't see amazing cashback card deals or big discounts for cash in the EU normally.

14. mopsi ◴[] No.22890934{4}[source]
> Without any profit, what's going to support the creation of such service and pay for the talent that is going to make it cheap and reliable?

Lending. Money sitting idle in accounts (moved into an account and not yet sent, or received, but not yet moved out) can be lent out to earn interest. That's how my bank can offer free transactions to all customers, both private and business.

15. carapace ◴[] No.22890995{3}[source]
I can't believe I'm going to be "that guy" but, uh, bitcoin, eh?

Rights aren't granted, they have to be taken.

To the tune of "Yellow Rose of Texas" (from the Simpsons):

    The yellow gold of Texas
    Is what I long to save.
    I will not pay no taxes
    If I hide it in a cave.
replies(1): >>22891482 #
16. lisper ◴[] No.22891482{4}[source]
Bitcoin vs government service is a dispute over implementation, not principle. Personally I hew towards government, but it's important to be clear about what is actually being argued about otherwise the forces of evil will be able to divide and conquer.
replies(1): >>22892071 #
17. carapace ◴[] No.22892071{5}[source]
> it's important to be clear about what is actually being argued

I agree, and I'm not arguing with you, at least not directly.

I personally think of "rights" as a kind of useful fiction that gives a kind of psychological "leverage" in politics. I understand that a lot of people think that that term has some sort of concrete real-world referent, but I don't. I've never read anything intelligible on the matter, e.g. the US Constitution says God endowed us with them. It's poetic but legally meaningless AFAICT.

So I really don't want to argue about principles. It smacks of theology to me and I believe in the separation of Church and State.

Bitcoin, for better-or-worse, already lets people transfer wealth without asking anyone for permission for very reasonable cost. One way I can interpret what you're saying is that governments shouldn't attempt to outlaw that.

But I think you mean more. I think you mean something like, constitutions should be amended to include EFT as a "basic human right", and that governments should provide the service too. Is that right?

replies(1): >>22895139 #
18. lisper ◴[] No.22895139{6}[source]
> I personally think of "rights" as a kind of useful fiction that gives a kind of psychological "leverage" in politics.

Yes, of course. Rights are whatever we as a society decide they are. That's why I wrote, "should be considered a basic human right" rather than "is a basic human right."

> One way I can interpret what you're saying is that governments shouldn't attempt to outlaw that.

The devil is very much in the details here, and reasonable people can disagree. IMHO bitcoin is dangerous. The anonymity and inability to roll back transactions is IMHO a bug, not a feature. It makes it too easy to produce irreversible bad outcomes through negligence or malice.

> But I think you mean more. I think you mean something like, constitutions should be amended to include EFT as a "basic human right", and that governments should provide the service too. Is that right?

More or less. I don't think it's so important what constitutions say. What matters more is what the societal consensus is. Money transfer should be a commodity. Its cost should be somewhere in the neighborhood of the marginal cost of production, which is one hell of a lot less than the 2.5% the credit card companies charge. And that cost should probably be born by society as a whole, just like with most other infrastructure.

replies(1): >>22896790 #
19. carapace ◴[] No.22896790{7}[source]
We're basically on the same page. (Which is nice: I respect you a lot.)
replies(1): >>22898887 #
20. lisper ◴[] No.22898887{8}[source]
Thanks :-)
21. malandrew ◴[] No.22912561{4}[source]
Despite what anyone says, the answer is none. Taxes are paying for those electronic transactions to be possible.