Hi Sahil, I don't know why but I see you a lot in my LinkedIn feed. Hope you succeed even more in building Gumroad. Just visited Gumroad for the first time. Here is some of my feedback based on initial impressions.
1) The homepage seems to be designed around creators and not customers. It's trying too hard to onboard creators while ignoring the main source of revenue for the entire ecosystem, the customer.
2) The search bar for products is not very useful. It felt like I already need to know what I wanted to buy. There should be an alternative way for discovering, for example, top 10 selling items in each category. Like the first page a customer sees when visiting Amazon.
3) The review system although designed to help customers make more informed decisions, is not useful at this point in the product cycle. I could only find 5-10 ratings on every product. Compare this to the several 1000 reviews on Amazon products makes me scared to spend money on Gumroad.
I don't want to be too critical of the product but I feel like your motivations are genuine and hate to see you struggle. So, wanted share some honest feedback.