Leading a large open source project must be terrible in this age of constant outrage :-(
Leading a large open source project must be terrible in this age of constant outrage :-(
Also reminds me of that dev (who I can't seem to search up) who had their email printed as part of a open-source software license in a car manual and would get ridiculous email from people who had car trouble.
That, I think, was the most awesome "customer support" experience of my life. I did make a point of being polite about it, however, which I consider a ground rule for dealing with people, especially if I want something from them.
But it was so awesome to post to a random usenet group about a driver problem and have the person who wrote the driver personally approach you for details. You don't get that with Windows, for sure. ;-)