> I don't ever want to have to fight so hard for a
PEP and find that so many people despise my decisions.
Leading a large open source project must be terrible in this age of constant outrage :-(
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Leading a large open source project must be terrible in this age of constant outrage :-(
Also reminds me of that dev (who I can't seem to search up) who had their email printed as part of a open-source software license in a car manual and would get ridiculous email from people who had car trouble.
That, I think, was the most awesome "customer support" experience of my life. I did make a point of being polite about it, however, which I consider a ground rule for dealing with people, especially if I want something from them.
But it was so awesome to post to a random usenet group about a driver problem and have the person who wrote the driver personally approach you for details. You don't get that with Windows, for sure. ;-)
My experience of trying to get help from Microsoft on the other hand is, well let's just say not quite so impressive; they kept me on hold for 45 minutes once and never did solve my problem.
This kind of thing probably doesn't even scale with itself, since there are only so many acrobatics your code can go through before no one can even understand why it's doing something, let alone add new workarounds. So the first K broken programs get special treatment, and the others face a much higher bar to get the same treatment.
Just a few years later my team had to contact them for a BSOD that kept happening after one of their patches. We were put off for about a week before throwing our hands up on it.