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661 points pg | 1 comments | | HN request time: 0.218s | source

A surprisingly long time ago (2013 was a busy year) I mentioned a new plan to improve the quality of comments on Hacker News:

https://news.ycombinator.com/item?id=6009523

Since I'm going to check out of HN at the end of this YC cycle, this was my last chance to get this done. I didn't want the people who are going to inherit HN from me to have to build it as their first project, because it interacts with so many different bits of the code in such subtle ways.

So I found time to implement pending comments this past week, and with any luck it will launch tonight. Since it's a big change, I wanted to warn HN users in advance.

Here's how it currently works. From now on, when you post a comment, it won't initially be live. It will be in a new state called pending. Comments get from pending to live by being endorsed by multiple HN users with over 1000 karma. Those users will see pending comments, and will be able to endorse them by clicking on an "endorse" link next to the "flag" link.

Someone who has a pending comment will have to wait till it goes live to post another. We're hoping that good comments will get endorsed so quickly that there won't be a noticeable delay.

You can currently beat the system by posting an innocuous comment, waiting for it to be endorsed, and then after it's live, changing it to say something worse. We explicitly ask people not to do this. While we have no software for catching it, humans will notice, and we'll ban you.

Along with the change in software will come a change in policy. We're going to ask users with the ability to endorse comments only to endorse those that:

1. Say something substantial. E.g. not just a throwaway remark, or the kind of "Yes you did, No I didn't" bickering that races toward the right side of the page and no one cares about except the participants.

2. Say it without gratuitous nastiness. In particular, a comment in reply to another comment should be written in the spirit of colleagues cooperating in good faith to figure out the truth about something, not politicians trying to ridicule and misrepresent the other side.

People who regularly endorse comments that fail one or both of these tests will lose the ability to endorse comments. So if you're not sure whether you should endorse a comment, don't. There are a lot of people on HN. If a point is important, someone else will probably come along and make it without gratuitous nastiness.

I hope this will improve the quality of HN comments significantly, but we'll need your help to make it work, and your forbearance if, as usually happens, some things go wrong initially.

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yajoe ◴[] No.7446282[source]
This is an interesting feature, and certainly not something I would have expected as the "next" feature to add. When I read "pending comments" I expected something similar to slashdot's old "preview" feature so one could double-check spelling, formatting, etc. i.e. preview the post before submitting to HN. I would not have expected "pending" to mean "pending moderation" given the successful voting feature here.

I would ask what the goals of the change are, but they seem obvious:

1) Limit nastiness and negativity

2) Encourage deeper and pensive comments

3) Cynically, it seems like a private goal would be to limit criticism of YC, though I know this would never be a stated goal. The criticism may simply have increased the priority even though HN has seemed more civil in recent months as an outside observer.

While the change may achieve these results, I would expect the following effects:

1) Fewer comments overall (there is a new "tax" to post, so-to-speak) and as a result there will be fewer visitors in the medium term (sites like HN, reddit, slashdot, huff post, etc all thrive on both the quality _and_ quantity of comments since that's what entertains people). Without controlling the number of front-page stories, you will in effect decrease the available content for viewers to consume. The demand will be filled elsewhere. I always assumed there was a private, invite-only forum for YC and that you would leave HN alone as a great PR platform... this move makes me wonder some more.

2) Comments will trend towards the quality of bane, tokenadult, ChuckMcM, patio11, cperciva, etc (we all know them) at the risk of fewer "provocative" posts. Often the greatest quality posts, however, are in response or to contradict simple-minded or provocative posts.

3) I am concerned by this line: People who regularly endorse comments that fail one or both of these tests will lose the ability to endorse comments. I like meta-moderation and all, but I don't like being reminded that all actions are recorded and tied back to my account. I would ask for some separation between "endorsing" and "agreeing" -- as a continual skeptic, I like reading and promoting contrarian views since it helps us learn.

I look forward to watching the experiment, and as a parting request, would you be able to record and measure the goals? There must be a YC company that can help with that, and I imagine it would be a wonderful blog write-up!

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pg ◴[] No.7446427[source]
It wouldn't limit criticism of YC. A comment only needs a few people to endorse it to become visible. To suppress comments on any specific topic would require all the users with over 1000 karma to agree not to endorse them, which is hard to imagine.
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c23gooey ◴[] No.7446613[source]
Correction: it would require all users with over 1000 karma to read the comments of every post to HN. It seems like you are making the assumption that every user reads every post
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pg ◴[] No.7446650[source]
If a comment isn't seen by many users with over 1000 karma then it isn't seen by many users period, and thus doesn't have much influence anyway.
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1. farmdawgnation ◴[] No.7448932[source]
It seems like a fallacy that if a comment isn't read and endorsed by users with over 1000 karma within a certain timeframe it will never be influential. Weren't most of the literary and artistic geniuses completely unappreciated by their contemporaries? We may not be a literary and artistic community, but I think the rule applies all the same.