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Coming Soon to Hacker News: Pending Comments

661 points pg | 1 comments | 21 Mar 14 23:49 UTC | HN request time: 0.239s | source

A surprisingly long time ago (2013 was a busy year) I mentioned a new plan to improve the quality of comments on Hacker News:

https://news.ycombinator.com/item?id=6009523

Since I'm going to check out of HN at the end of this YC cycle, this was my last chance to get this done. I didn't want the people who are going to inherit HN from me to have to build it as their first project, because it interacts with so many different bits of the code in such subtle ways.

So I found time to implement pending comments this past week, and with any luck it will launch tonight. Since it's a big change, I wanted to warn HN users in advance.

Here's how it currently works. From now on, when you post a comment, it won't initially be live. It will be in a new state called pending. Comments get from pending to live by being endorsed by multiple HN users with over 1000 karma. Those users will see pending comments, and will be able to endorse them by clicking on an "endorse" link next to the "flag" link.

Someone who has a pending comment will have to wait till it goes live to post another. We're hoping that good comments will get endorsed so quickly that there won't be a noticeable delay.

You can currently beat the system by posting an innocuous comment, waiting for it to be endorsed, and then after it's live, changing it to say something worse. We explicitly ask people not to do this. While we have no software for catching it, humans will notice, and we'll ban you.

Along with the change in software will come a change in policy. We're going to ask users with the ability to endorse comments only to endorse those that:

1. Say something substantial. E.g. not just a throwaway remark, or the kind of "Yes you did, No I didn't" bickering that races toward the right side of the page and no one cares about except the participants.

2. Say it without gratuitous nastiness. In particular, a comment in reply to another comment should be written in the spirit of colleagues cooperating in good faith to figure out the truth about something, not politicians trying to ridicule and misrepresent the other side.

People who regularly endorse comments that fail one or both of these tests will lose the ability to endorse comments. So if you're not sure whether you should endorse a comment, don't. There are a lot of people on HN. If a point is important, someone else will probably come along and make it without gratuitous nastiness.

I hope this will improve the quality of HN comments significantly, but we'll need your help to make it work, and your forbearance if, as usually happens, some things go wrong initially.

1. amjd ◴[22 Mar 14 02:42 UTC] No.7447029[source]▶
Although I understand the reasons behind the change, to me it largely seems overkill. No matter how much we try to convince ourselves that good comments will still be discovered, that would just be wishful thinking. On top of that it also places a certain responsibility on the shoulders of users with karma above the threshold. They may simply not have the time or motivation to screen the large number of incoming comments.

Instead of a default blacklist, a default whitelist might make more sense, while at the same time not sacrificing some of the useful comments. To be clear, it would not be much different from how it is presently. The flag option could get an overhaul so that when a user flags a post they should be given a choice to select the appropriate reason in a dropdown such as, 'negative comment', 'off-topic', etc. and based on the reason the comment could either be deleted, hidden or collapsed.

However, this could also be acheived without making any changes to the commenting system. If the objective is to bring down the number of negative comments, the flag option would probably help achieve that, and if it is to decrease the frequency of off-topic comments, a private messaging system might serve well as HN is not just a place for reading tech news, for many people it's also a place to network and connect with like-minded people.

If you do go ahead with this change (which seems likely), at the very least add an option for users to see pending comments if they choose to, as that only seems fair.