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661 points pg | 2 comments | | HN request time: 0s | source

A surprisingly long time ago (2013 was a busy year) I mentioned a new plan to improve the quality of comments on Hacker News:

https://news.ycombinator.com/item?id=6009523

Since I'm going to check out of HN at the end of this YC cycle, this was my last chance to get this done. I didn't want the people who are going to inherit HN from me to have to build it as their first project, because it interacts with so many different bits of the code in such subtle ways.

So I found time to implement pending comments this past week, and with any luck it will launch tonight. Since it's a big change, I wanted to warn HN users in advance.

Here's how it currently works. From now on, when you post a comment, it won't initially be live. It will be in a new state called pending. Comments get from pending to live by being endorsed by multiple HN users with over 1000 karma. Those users will see pending comments, and will be able to endorse them by clicking on an "endorse" link next to the "flag" link.

Someone who has a pending comment will have to wait till it goes live to post another. We're hoping that good comments will get endorsed so quickly that there won't be a noticeable delay.

You can currently beat the system by posting an innocuous comment, waiting for it to be endorsed, and then after it's live, changing it to say something worse. We explicitly ask people not to do this. While we have no software for catching it, humans will notice, and we'll ban you.

Along with the change in software will come a change in policy. We're going to ask users with the ability to endorse comments only to endorse those that:

1. Say something substantial. E.g. not just a throwaway remark, or the kind of "Yes you did, No I didn't" bickering that races toward the right side of the page and no one cares about except the participants.

2. Say it without gratuitous nastiness. In particular, a comment in reply to another comment should be written in the spirit of colleagues cooperating in good faith to figure out the truth about something, not politicians trying to ridicule and misrepresent the other side.

People who regularly endorse comments that fail one or both of these tests will lose the ability to endorse comments. So if you're not sure whether you should endorse a comment, don't. There are a lot of people on HN. If a point is important, someone else will probably come along and make it without gratuitous nastiness.

I hope this will improve the quality of HN comments significantly, but we'll need your help to make it work, and your forbearance if, as usually happens, some things go wrong initially.

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cperciva ◴[] No.7445916[source]
Someone who has a pending comment will have to wait till it goes live to post another. We're hoping that good comments will get endorsed so quickly that there won't be a noticeable delay.

Is there some timeout? If not, commenting on a several-day-old thread will guarantee that you can never post another comment, since once threads drop off the front page it's not likely that many 1000+ karma users will even see those comments, never mind endorse them.

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pg ◴[] No.7445933[source]
Hmm, trust cperciva to find the thing I'd overlooked.

I'll add a pending page that collects pending comments. Maybe that will solve the problem.

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cperciva ◴[] No.7446013[source]
That might work... but only if people actually read that page. Given how few people look at /newest (as estimated by the fraction of votes which are cast before submissions hit the frontpage) I'm not optimistic.

How about only placing comments into the "pending" purgatory if the submission they're attached to has received more than X comments in the past Y minutes? I assume it's the chatty discussions which you're concerned about cooling down, so this would handle the problem case while avoiding the side effect on quiet/abandoned threads.

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pg ◴[] No.7446630[source]
Let's see how much of a problem there is first. I wanted to start with the simplest possible thing. If it breaks in some cases I'll add stuff to fix those.
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angersock ◴[] No.7446694[source]
So, will this be only for top-level comments, or will each and every reply in a thread require this sort of endorsement?
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1. tptacek ◴[] No.7446777[source]
Toxic replies in threads are even worse than toxic top-level comments. A toxic top-level comment probably will drop to the bottom of the page, and, more importantly, the toxic reply is personalized.
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2. acjohnson55 ◴[] No.7449164[source]
I totally agree here. The replies are the real issue.

Just from personal experience, if I have something to share on the topic, but the discussion already has a couple hundred comments, I look to contribute as a reply to an already highly rated comment. I'm much more likely to get actually engagement that way.

The issue isn't comment quality. It's UI. New comments, even on busy articles, should be discoverable. It should be possible to have discussions past the front-page-life of an article. It should be easy for the reader to decide whether to explore a given thread of conversation in depth or skip it altogether.