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661 points pg | 14 comments | | HN request time: 0s | source | bottom

A surprisingly long time ago (2013 was a busy year) I mentioned a new plan to improve the quality of comments on Hacker News:

https://news.ycombinator.com/item?id=6009523

Since I'm going to check out of HN at the end of this YC cycle, this was my last chance to get this done. I didn't want the people who are going to inherit HN from me to have to build it as their first project, because it interacts with so many different bits of the code in such subtle ways.

So I found time to implement pending comments this past week, and with any luck it will launch tonight. Since it's a big change, I wanted to warn HN users in advance.

Here's how it currently works. From now on, when you post a comment, it won't initially be live. It will be in a new state called pending. Comments get from pending to live by being endorsed by multiple HN users with over 1000 karma. Those users will see pending comments, and will be able to endorse them by clicking on an "endorse" link next to the "flag" link.

Someone who has a pending comment will have to wait till it goes live to post another. We're hoping that good comments will get endorsed so quickly that there won't be a noticeable delay.

You can currently beat the system by posting an innocuous comment, waiting for it to be endorsed, and then after it's live, changing it to say something worse. We explicitly ask people not to do this. While we have no software for catching it, humans will notice, and we'll ban you.

Along with the change in software will come a change in policy. We're going to ask users with the ability to endorse comments only to endorse those that:

1. Say something substantial. E.g. not just a throwaway remark, or the kind of "Yes you did, No I didn't" bickering that races toward the right side of the page and no one cares about except the participants.

2. Say it without gratuitous nastiness. In particular, a comment in reply to another comment should be written in the spirit of colleagues cooperating in good faith to figure out the truth about something, not politicians trying to ridicule and misrepresent the other side.

People who regularly endorse comments that fail one or both of these tests will lose the ability to endorse comments. So if you're not sure whether you should endorse a comment, don't. There are a lot of people on HN. If a point is important, someone else will probably come along and make it without gratuitous nastiness.

I hope this will improve the quality of HN comments significantly, but we'll need your help to make it work, and your forbearance if, as usually happens, some things go wrong initially.

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cperciva ◴[] No.7445916[source]
Someone who has a pending comment will have to wait till it goes live to post another. We're hoping that good comments will get endorsed so quickly that there won't be a noticeable delay.

Is there some timeout? If not, commenting on a several-day-old thread will guarantee that you can never post another comment, since once threads drop off the front page it's not likely that many 1000+ karma users will even see those comments, never mind endorse them.

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baddox ◴[] No.7446029[source]
Also, so much for 1-on-1 comment threads that are deeply buried and are not intended to be prominently displayed to anyone else. I've had lots of interesting conversations like that.
replies(1): >>7446109 #
diminoten ◴[] No.7446109[source]
As I understand it, that's kind of the point.
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1. baddox ◴[] No.7446166[source]
To kill conversations which are deemed useful by all participants and have no negative impact other than the negligible cost of hosting them?
replies(2): >>7446263 #>>7451258 #
2. derefr ◴[] No.7446263[source]
There's something like a "scrolling cost" -- people are only willing to skim so much of a comments thread, without seeing something interesting to them, before closing it.

This is why HN dislikes humorous fluff-posts: they both easily rise to the top, and encourage humorous fluff-replies, which means the first few screenfuls of comments will be guaranteed to induce the kind of "scroll-pain" that makes people close the tab.

replies(2): >>7446316 #>>7446409 #
3. baddox ◴[] No.7446316[source]
Fair enough. I would much prefer fixing the long comment thread problem with 5 lines of JavaScript than implementing this bizarre system.
replies(1): >>7446716 #
4. chrismonsanto ◴[] No.7446409[source]
The solution to this is to allow collapsing uninteresting comment threads. I use this all the time on Reddit.
replies(2): >>7446448 #>>7450238 #
5. derefr ◴[] No.7446448{3}[source]
You have to read a thread enough to know you want to collapse it, which incurs exactly the same "scroll-pain" as actually scrolling. It's not a physical tax from the action required to scroll, but rather a mental stress from making a decision to skip something. Enough of that stress building up at once, and you decide that the comments page itself is probably skippable.

If uninteresting comment threads could start collapsed, that'd be great. But they won't, because humor-fluff and other such things are superstimuli for upvotes, so you can't use anything about the vote tally to determine collapsed-ness. (If there was a secondary voting system--like, say, if enough people collapsing a thread would make it start collapsed for others--this might work. But then you'd have to take into account the people who collapse everything as they read it, to mark their place...)

replies(2): >>7446673 #>>7446955 #
6. bvttf ◴[] No.7446673{4}[source]
Disagree on your first point, the top comment is often obviously spawning a huge argument that goes nowhere because it touched some hot-button political issue that was a minor part of the story.
7. thaumaturgy ◴[] No.7446716{3}[source]
If you have a solution to this particular problem, whether in 5 or 500 lines of JS, I think it would be novel.

I've yet to see any discussion forum solve the problem of long threads with lots of useless fluff floating to the top.

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8. baddox ◴[] No.7446754{4}[source]
All I meant is to by default collapse all comments with depth > n.
9. krapp ◴[] No.7446955{4}[source]
Is it really that taxing though?

The problem is, your definitions of what is uninteresting, useless and fluff are subjective, and no more relevant than anyone else's, which leads to a conflict of interests within the community about the bounds of what Hacker News content should and shouldn't be.

I think the models which would satisfy the most people are opt-in, in this case, choosing to collapse threads and ignore users rather than expecting the hivemind to do it for you.

Perhaps if users had a custom set of filters which automatically collapsed threads for them based on their own criteria, that would solve part of the problem. But I don't think it's too much to ask of people to actually take the minor effort to form an opinion on what they read, or curate their own account, if they expect content they don't like to be hidden from themselves and potentially from others.

10. vacri ◴[] No.7447198{4}[source]
Collapsing threads do the job pretty well. And you're always going to get comments that aren't relevant to you, because you're not the only person doing the endorsing. If a comment is useless fluff to you, but gets endorsed by someone else, then you still have a scrolling problem. Not so with collapsable commeents.
11. e12e ◴[] No.7447265{4}[source]
What's wrong with (old) slashdot (I mean, technically) ?

While I'm usually a kind of hard core html-first, ajax/js/webapps later kind of guy -- I'd love for the comments to be served up in a json-blob, with a couple of user-settable preferences ("Show only comments rated higher than N, hide threads with lower (median/mean) rating than N, show all direct replies to my comments -- and similar).

12. tripzilch ◴[] No.7450238{3}[source]
Of course this is the most obvious solution, least intrusive that changes the least things and as far as I can see has only positive side-effects.

But for some reason or other pg won't do that.

I know there's some extensions/bookmarklets and I use them, but they can't do the auto-collapsing based on score+amount, the very simple yet elegant algorithm Reddit employs, pretty much the one thing that is absolutely necessary to have a well-usable threaded commenting system.

Instead, pg "just wrote the simplest thing first", or something.

13. tripzilch ◴[] No.7450263{4}[source]
You don't use Reddit do you?

They use a very simple system, collapsing posts after a certain depth, and hiding more comments after a certain number (10, I believe) at the level below the top comment (sorted by score obviously).

It works extremely well, and thanks to the fast JS collapsing, it's not at all a hassle to read a subthread that happened to get collapsed if it piques your interest.

It's so simple it may easily be overlooked in its obviousness, but really you don't need a very complex system that is strictly a lot better than no collapsing at all.

14. diminoten ◴[] No.7451258[source]
I could be wrong, but I don't think this site is supposed to be for "useful conversations".