←back to thread

661 points pg | 3 comments | | HN request time: 0.771s | source

A surprisingly long time ago (2013 was a busy year) I mentioned a new plan to improve the quality of comments on Hacker News:

https://news.ycombinator.com/item?id=6009523

Since I'm going to check out of HN at the end of this YC cycle, this was my last chance to get this done. I didn't want the people who are going to inherit HN from me to have to build it as their first project, because it interacts with so many different bits of the code in such subtle ways.

So I found time to implement pending comments this past week, and with any luck it will launch tonight. Since it's a big change, I wanted to warn HN users in advance.

Here's how it currently works. From now on, when you post a comment, it won't initially be live. It will be in a new state called pending. Comments get from pending to live by being endorsed by multiple HN users with over 1000 karma. Those users will see pending comments, and will be able to endorse them by clicking on an "endorse" link next to the "flag" link.

Someone who has a pending comment will have to wait till it goes live to post another. We're hoping that good comments will get endorsed so quickly that there won't be a noticeable delay.

You can currently beat the system by posting an innocuous comment, waiting for it to be endorsed, and then after it's live, changing it to say something worse. We explicitly ask people not to do this. While we have no software for catching it, humans will notice, and we'll ban you.

Along with the change in software will come a change in policy. We're going to ask users with the ability to endorse comments only to endorse those that:

1. Say something substantial. E.g. not just a throwaway remark, or the kind of "Yes you did, No I didn't" bickering that races toward the right side of the page and no one cares about except the participants.

2. Say it without gratuitous nastiness. In particular, a comment in reply to another comment should be written in the spirit of colleagues cooperating in good faith to figure out the truth about something, not politicians trying to ridicule and misrepresent the other side.

People who regularly endorse comments that fail one or both of these tests will lose the ability to endorse comments. So if you're not sure whether you should endorse a comment, don't. There are a lot of people on HN. If a point is important, someone else will probably come along and make it without gratuitous nastiness.

I hope this will improve the quality of HN comments significantly, but we'll need your help to make it work, and your forbearance if, as usually happens, some things go wrong initially.

Show context
cperciva ◴[] No.7445916[source]
Someone who has a pending comment will have to wait till it goes live to post another. We're hoping that good comments will get endorsed so quickly that there won't be a noticeable delay.

Is there some timeout? If not, commenting on a several-day-old thread will guarantee that you can never post another comment, since once threads drop off the front page it's not likely that many 1000+ karma users will even see those comments, never mind endorse them.

replies(9): >>7445933 #>>7446008 #>>7446029 #>>7446355 #>>7446424 #>>7446481 #>>7447329 #>>7447601 #>>7448969 #
pg ◴[] No.7445933[source]
Hmm, trust cperciva to find the thing I'd overlooked.

I'll add a pending page that collects pending comments. Maybe that will solve the problem.

replies(32): >>7445983 #>>7446005 #>>7446013 #>>7446023 #>>7446039 #>>7446049 #>>7446064 #>>7446150 #>>7446155 #>>7446217 #>>7446249 #>>7446251 #>>7446338 #>>7446367 #>>7446376 #>>7446393 #>>7446441 #>>7446549 #>>7446596 #>>7446727 #>>7446737 #>>7446770 #>>7447011 #>>7447157 #>>7447180 #>>7447255 #>>7447308 #>>7447471 #>>7447603 #>>7447900 #>>7448412 #>>7449734 #
1. jamesaguilar ◴[] No.7445983[source]
Another option would be to allow the withdrawal of pending comments by the submitting user. Reply -> you already have a pending comment (with a link to the explanation of the system). Would you like to withdraw your comment X in thread Y and post this comment? -> Y/N.
replies(1): >>7446508 #
2. neilk ◴[] No.7446508[source]
A good idea but race conditions could still cause both comments to be posted. Maybe if we decide the user can't do that reliably, we cod just let that case slide.
replies(1): >>7447122 #
3. e12e ◴[] No.7447122[source]
Surely allowing two comments to be pending (and posted) rather than one, isn't a big deal? I do wonder if this can scale, though. I usually open up the top 10-15 interesting (to me) stories, along with a list of my old threads, whenever I take the time to check hn. I then reply to old threads (if that seems to make sense), and post the occasional comment across the stories that I find interesting.

Do we really believe positive moderation will be in the range of a few seconds to a minute?

I know there's been really great experiences[1] with negative moderation/flagging -- but then all users could flag, not just a subset -- and flagging something that's clearly wrong (as in goatsex wrong) is much less effort and much higher incentive than approving a somewhat contributing comment to a story.

Which brings us to what the goal of a comment policy should be. Should we really work towards discouraging people to post things like github-links to stories missing them, because sometimes they'll be beat to the punch by someone else, and now have to wait before contributing to the discussion on a different post?

Perhaps allowing "one pending post per story" might work better?

[1] I'm not sure which talk this was from, but I think it was "building web reputation systems" with an example from Yahoo that touched on flagging (users flagged in sub-second time, much better than automated spam detection). Not sure if this is the same thing(s), but they seem relevant to this discussion:

Randy Farmer (I think this is what I remember) http://www.youtube.com/watch?v=Yn7e0J9m6rE

Bryce Glass (similar topic/similar takeaways) http://www.slideshare.net/soldierant/designing-your-reputati...