Google’s “20% time,” which brought you Gmail and AdSense, is now as good as dead

Then "professional" management came in and killed the proverbial goose. They had to focus more on the "bottom line". To do what was easy to measure and track, rather than what was necessary for the next step of the company, and now HP is a mere shadow of its former glory -- directionless and bleeding.

3M and Corning have largely avoided this fate, but it seems that Google won't. This should make a lot of entrepreneurs happy, as there will continue to be a lot of top-down management-driven products that, if history shows, will continue to be market failures. Yet somehow, I'm incredibly sad, as it seems that too many companies go down this road.

I mean sure-- if your company is under cash flow pressure you have to pinch pennies. You have no choice. Spreadsheet says so, and spreadsheet's the boss. But if you're not, you should be investing and thinking long term cause the other guys probably aren't.

I've seen a related phenomenon in the startup world. Watched it, front row seat. I did a stint in startup-tech-focused business consulting. If you have a top-ten MBA and connections you can raise millions of dollars, set fire to it like the Joker in Batman Begins, and then raise millions of dollars again, serially.

They were basically cargo cultists, mindlessly imitating the words, phrases, and superficial behaviors of supposedly-successful people and businesses. But there was no higher-order conceptual thinking beneath the surface-- no "there" there. They had no plan and no plan on how to acquire a plan. They got the money and then did a kind of mindless MBA rain dance until the money was gone. Then they'd raise more.

I watched them do shit like destroy products that big customers had money in hand ready to pay for when they were inches away from release. I mean a done product, ready to go, and better than anything else in its market. A product that they owned and had already paid to develop. The rationale was always some kind of MBA newspeak blather. I can't even remember it since my mind filters out sounds that imitate language but lack conceptual content. Otherwise I risk wasting a synapse.

But what do I know? I went to a po-dunk Midwestern state school, so what looks obviously stupid to me is maybe genius. I'm not saying I definitely could have done better, but I do think my probability of failure would have been <= to theirs. But there is no way in hell I could get what they got. Not a chance. I saw people try with better credentials than me and who were probably much smarter, but they lacked whatever special magic blessing the cargo cult guys had.

I'm convinced its pure cronyism and ass-covering. I guess nobody ever got fired for losing their clients' money to a Harvard or MIT Sloan MBA. Nobody with a degree like that could be at fault. It has to be the employees (I've seen really good people get blamed for following stupid orders several times), bad market timing, etc.

The top-10 MBA cult is awful. These are usually those people you knew in high school/college who were excellent at studying for and passing tests. Excellent at getting great grades on projects. Excellent at everything except building ANYTHING.

I think that the people who are best at building things that people want don't want to get an MBA. They instead choose to spend their time building a business, a piece of software, a piece of hardware, whatever. People are good at what they love to do. MBA people love to go to school and get pieces of paper that say "pay me I'm smart."

As a data guy, I have to go in and deal with these assholes all the time. I have hard numbers, they have hand-wavey MBA speak bullshit. It is probably the hardest thing we data people have to deal with: criticism from the "trusted advisors" who, due to the cognitive dissonance suffered by the executives who pay them loads of cash, are deemed to be intelligent when they really aren't. After all, what executive wants to admit that the man or woman he has been paying high 6 figures to advise him for months is actually a talented actor/mimic at best and an idiot at worst??

This problem has nothing to do with education and everything to do with short term professional management that is compensated based on short term results. If you want to blame anyone, you need to blame current financial thinking by most board of directors.

Of course, most of those guys are just in it for the short term too. So ultimately you need to blame the guys with money who give it to people who don't know how to invest. I'm sure most of us, including me, are guilty of this as well.

I don't have an MBA, but my understanding is that this is what MBA programs teach, and is at least partly to blame for Wall St's, and boards of directors, short-term, bottom-line, quarterly focus.

There are some people in the MBA world trying to correct that, one of which I know of are the Throughput Accounting [1] advocates. Maybe more as well.

Can't come soon enough.

[1]: https://en.wikipedia.org/wiki/Throughput_Accounting

The board of directors are simply large shareholders who are put there to make sure management does what is in the best interests of share holders. In most large companies, these people are mostly made up of employees of pension funds and similar institutions. Their job is to try their best to make sure the company is committed to giving their investors a return of x% and are usually there because it is conventional thinking that having control of a company is in your best interests.

Now obviously these guys have no idea what should be going on in a technology (or just about any other) company. They aren't really concerned with employees or anything like that - only with a few accounting and market figures such as return on equity, share price, potential acquisitions of other companies they have invested in, and whether or not to sell the company to others. Actually running the company or how the company works is the furthest thing from their minds.

Now, as I said above, these guys are not actually to blame. They are just doing their jobs - giving returns to the guys who have dumped money into their funds. The people ultimately to blame are you and me. We put our money in these massive pension funds and similar. We don't even care where the money goes. Each year we check our statements and say 'oh, 13% returns only, maybe I should switch pension funds?'.

As always, the problem is apathy, entitlement and 'well these guys are a big company, they must know what they are doing'.

This is inherently what the board of directors does. Furthermore, you characterization of the make-up of a board of directors is not necessarily correct. Many (if not most) boards also have independent directors, who many not own a single share.

"There really isn't anything in an MBA that would have anything to do with the job of corporate oversight that a board of directors handles."

This left me scratching my head, my experience was the polar opposite of this comment. In my MBA program the topic of the board came up a number of times in finance and management classes. The board & corporate oversight were very much top of mind issues.