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donw ◴[] No.6223679[source]
Few people remember it, but the same thing happened at HP. It used to be that HP engineers were expressly given Friday afternoons and full access to company resources to just play with new ideas. Among other things, this led to HP owning the printer market.

Then "professional" management came in and killed the proverbial goose. They had to focus more on the "bottom line". To do what was easy to measure and track, rather than what was necessary for the next step of the company, and now HP is a mere shadow of its former glory -- directionless and bleeding.

3M and Corning have largely avoided this fate, but it seems that Google won't. This should make a lot of entrepreneurs happy, as there will continue to be a lot of top-down management-driven products that, if history shows, will continue to be market failures. Yet somehow, I'm incredibly sad, as it seems that too many companies go down this road.

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api ◴[] No.6223710[source]
It boggles my mind, given the big money involved, why so many people continue to bet huge sums of cash on the proven short-term penny-wise/pound-foolish idiocy of MBA-think.

I mean sure-- if your company is under cash flow pressure you have to pinch pennies. You have no choice. Spreadsheet says so, and spreadsheet's the boss. But if you're not, you should be investing and thinking long term cause the other guys probably aren't.

I've seen a related phenomenon in the startup world. Watched it, front row seat. I did a stint in startup-tech-focused business consulting. If you have a top-ten MBA and connections you can raise millions of dollars, set fire to it like the Joker in Batman Begins, and then raise millions of dollars again, serially.

They were basically cargo cultists, mindlessly imitating the words, phrases, and superficial behaviors of supposedly-successful people and businesses. But there was no higher-order conceptual thinking beneath the surface-- no "there" there. They had no plan and no plan on how to acquire a plan. They got the money and then did a kind of mindless MBA rain dance until the money was gone. Then they'd raise more.

I watched them do shit like destroy products that big customers had money in hand ready to pay for when they were inches away from release. I mean a done product, ready to go, and better than anything else in its market. A product that they owned and had already paid to develop. The rationale was always some kind of MBA newspeak blather. I can't even remember it since my mind filters out sounds that imitate language but lack conceptual content. Otherwise I risk wasting a synapse.

But what do I know? I went to a po-dunk Midwestern state school, so what looks obviously stupid to me is maybe genius. I'm not saying I definitely could have done better, but I do think my probability of failure would have been <= to theirs. But there is no way in hell I could get what they got. Not a chance. I saw people try with better credentials than me and who were probably much smarter, but they lacked whatever special magic blessing the cargo cult guys had.

I'm convinced its pure cronyism and ass-covering. I guess nobody ever got fired for losing their clients' money to a Harvard or MIT Sloan MBA. Nobody with a degree like that could be at fault. It has to be the employees (I've seen really good people get blamed for following stupid orders several times), bad market timing, etc.

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alooPotato ◴[] No.6223916[source]
Who says this has anything to do with money? I thing the decision is more about a new strategy - focus instead of experimentation.

Personally I think this makes sense. 20% time was great when you're a small company trying to see what works. When you're a big company, you usually get disrupted because you lost focus.

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1. nine_k ◴[] No.6224059[source]
To my mind, it's exactly the other way around.

When you're small, you need a source of revenue quickly, or you'll die. You don't have a luxury to experiment too much, you have to build one thing that works.

When you're a huge company and have untold millions in cash, you can afford experimentation. In fact, you have to, because your revenue source is probably finite and you have to find another before the current source dries up.

This is why Google dived into mobile phones, self-driving cars, home entertainment, renewable energy, Internet providing, consumer cloud computing, goods delivery, etc. Some of the experiments became huge successes (see Android), some failed (see the long list of closed projects), some are too immature to judge (e.g. self-driving cars).

It just looks that experimentation is now locked at a thinner top exec level, while 'simple engineers' are not expected to do too much of it. Which is, of course, a pity.

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2. api ◴[] No.6224690[source]
Dead on.

When you're huge and cash-flush, you have the luxury of really innovating in truly hard areas.

This luxury is damn hard to obtain in a short-term gerbil-wheel economy like ours. Once you have it, throwing it away is like setting fire to a house as soon as you've paid off the mortgage or crashing your new luxury car as soon as you drive it off the lot. It is abysmally stupid and short-sighted. Investors should call for the heads of people who do this, literally. As in on a pike.

People think innovation comes from startups, but in reality it doesn't. Not because startups aren't smart and agile, but because they don't have the resources.

When I say innovation, I mean innovation. I don't mean application of existing innovations to new market areas or problem spaces. Startups excel at that.

But you'll never see a scrappy basement startup whip out a self-driving car, an artificial lung printed from a 3d printer, an orbit-capable reusable rocket, augmented reality goggles with a complete software stack, etc. Not unless the parts for those things already exist and can simply be combined in a novel way to yield a result in less than a year.

If you're big and cash flush, you can do what nobody else can do (except other monsters like you). You can do this.

http://matt.might.net/articles/phd-school-in-pictures/

That dent gets you a Ph.D, but if you do it for something of high economic value it gets you early entry into a market nobody else can enter because they don't know how.

If you do it, you've now created a piece of value that you can do one of many things with. You can feed it into your more short-term product-dev branches and do things nobody else can compete with, you can license it, or you can use it to pump up the prestige of your company in ways no advertising can.

"Holy crap! A self-driving car! And it really works. I mean, there it is, on the road, and it's driving better than I am and getting around faster than I am! I'm going to move all my business's hosting to Google Apps, cause they obviously have the smartest people on the planet..."

I do have the sense though -- and keep in mind I am an outsider -- that there might have been some "ADD" issues with Google's 20% policy as it was implemented. But I don't think the solution is to ditch it. The solution is to focus it, to try to get people to spend their 20% time pushing harder into deeper and more difficult areas instead of whipping out hacks. Maybe incentivize more people to work together more formally on 20% projects over longer spans of time, and incentivize them to tackle things that are very difficult... things only a big elephant can do instead of things a scrappy startup could do.

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3. nine_k ◴[] No.6225637[source]
Actually, a few Googlers around me still participate in 20% projects.

But these projects need to be outlined, have OKRs and an estimation of potential impact, then approved. Not impossible, but far fewer and far less wild projects probably can now pass.

Well, let's see how it works; in a few years it will be obvious whether the stream of innovation dries up or not.

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4. PeterisP ◴[] No.6225969{3}[source]
If an initiative doesn't seem far too wild, then it's not wild enough to be innovative. Quite a few lousy ideas seem too wild initially, but pretty much all of the actually valuable projects are as well.
5. alooPotato ◴[] No.6238067[source]
Agreed. I think you're right.