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Anthropic: You can't change your Claude account email address

(support.claude.com)
85 points behnamoh | 3 comments | 20 Dec 25 21:21 UTC | HN request time: 0s | source
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SeanAnderson ◴[20 Dec 25 22:44 UTC] No.46340351[source]▶
You can't change ChatGPT email address, either, fwiw.

The email I signed up for got compromised a couple of months ago and I ended up having to delete my entire GPT account, losing all my history, to recreate using a new email.

It was super annoying and, out of hundreds of websites I had to update, only OpenAI and Anthropic wouldn't let me change my email. A few of them required contacting support with some sort of proof, but at least doable.

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1. cj ◴[20 Dec 25 22:51 UTC] No.46340415[source]▶
Is there a way to export out of one account into another?

I made the mistake of using my company provided ChatGPT account for non-work stuff. It was fine before the memory features came out. But now I'm regretting not having a separate personal one.

Edit: For ChatGPT (not sure about Claude) https://help.openai.com/en/articles/9106926-transferring-con...

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2. dizhn ◴[20 Dec 25 23:09 UTC] No.46340554[source]▶
You can clear & turn off the memory stuff no?
3. SeanAnderson ◴[20 Dec 25 23:17 UTC] No.46340625[source]▶
You can export your data to an email address but there's no import/transfer functionality that I'm aware of