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98 points makaimc | 1 comments | | HN request time: 0.194s | source
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miki123211 ◴[] No.46279549[source]
To a European like me, United was such a weird airline to fly.

There were actual commercials played before the safety video, the cabin crew warned passengers to make sure children cannot see the adult content they're watching (can you get more American than that?), and their credit card was offered multiple times during the flight. At least the WiFi was reasonably cheap.

Over here, that stuff would never fly (no pun intended), except maybe on Ryanair or other extremely low-cost carriers. On e.g. a Lufthansa longhaul flight, which are priced similarly and cover the same route I flew (fra-ord), it would be unthinkable.

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rottencupcakes ◴[] No.46279700[source]
What has become much more degraded in Europe than America is the domestic flights.

Try flying Lufthansa (or one of their half dozen subsidiaries created almost entirely to give worse service) anywhere inside of europe. Everything is a money grab and the service and boarding are terrible.

United maintains a relatively consistent experience between domestic and international, minus the free alcohol.

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thatfrenchguy ◴[] No.46279904[source]
> United maintains a relatively consistent experience between domestic and international, minus the free alcohol.

A consistent extremely mediocre experience I guess. I've flown Lufthansa, Air France, Air Canada and United with a toddler and I'd get out of my way to avoid United in the future, never seen staff everywhere in that airline that was more unpleasant and unhelpful, especially with young children, as much as when flying United.

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jen20 ◴[] No.46280694[source]
To give my own anecdata to counter yours: every time I've flown with children on United they've gone out of their way to make it straightforward. The only better airline I've encountered for it is Virgin Atlantic, which is, to be fair, better at everything.
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1. kelnos ◴[] No.46281565[source]
Interesting; I just flew Virgin Atlantic for the first time a week ago (SFO->LHR) and found the experience aggressively mediocre. Reservation management and check-in experience with their app was the hottest of hot garbage, boarding was slow, in-flight meal below average, general comfort just kinda okay. No complaints about the crew, at least.

I generally fly United (while they are also aggressively mediocre, they mostly fly direct to the places I need them to, and their pricing is generally good on the routes I take), and I'd honestly rate United higher than Virgin Atlantic, which surprised me. Maybe my single experience was a fluke, but it was a really bad first impression.

And I say this as someone who absolutely adored Virgin America back when it existed. Bizarre that the two could be so different.