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98 points makaimc | 1 comments | | HN request time: 0.195s | source
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miki123211 ◴[] No.46279549[source]
To a European like me, United was such a weird airline to fly.

There were actual commercials played before the safety video, the cabin crew warned passengers to make sure children cannot see the adult content they're watching (can you get more American than that?), and their credit card was offered multiple times during the flight. At least the WiFi was reasonably cheap.

Over here, that stuff would never fly (no pun intended), except maybe on Ryanair or other extremely low-cost carriers. On e.g. a Lufthansa longhaul flight, which are priced similarly and cover the same route I flew (fra-ord), it would be unthinkable.

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1. jen20 ◴[] No.46280614[source]
> On e.g. a Lufthansa longhaul flight, which are priced similarly and cover the same route I flew (fra-ord), it would be unthinkable.

I fly both airlines regularly, United is _vastly_ better from a hard product perspective, a soft product perspective, and _especially_ a service recovery standpoint.

The credit card thing is easily ignored, but you used to heard it often on European flights too before branded credit cards got wiped out there. I've never heard an announcement about adult content, and have taken over 90 United flights this year.