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Ask HN: Quality of recent gens of Dell/Lenovo laptops worse than 10 years ago?

112 points ferguess_k | 1 comments | 01 Dec 25 14:47 UTC | HN request time: 0.212s | source

I have been purchasing used/new Lenovo/Dell laptops for the last 7 years, and I have noticed that the build quality of recent models is concerning.

Lenovo: Ex-company gave me a NEW Carbon X1 around 2019, and the battery only lasted for less than a year (!). On the other side, I bought a used 2017 470S from the same company, added more RAM, didn't touch anything including the SSD, and I'm still using it in daily coding. I did buy a new battery last month so technically the old batteries lasted for about 7-8 years.

Dell: I bought 3 laptops + 1 desktop from Dell Refurbished (So the quality should be consistent). 2 laptops + 1 desktop are older models, and 1 is Precision 5550 (2021) that I bought last December. Everything works fine, except for the 5550, which has issues with battery (dropped from 31% to 4% in a few seconds) and (more deadly) charging port (doesn't charge from time to time). Even if I bought it new in 2021, I would be surprised that it only lasted for a bit over 4 years.

The other issue is that 5550 uses USB-C ports. I blame on myself not checking it closely before the purchase. I really hate those ports. Why is everyone copying from Mac?

What's my option? I can't really justify the 2,000+ CAD price point for a new laptop, especially if it lasts less than 5 years. I'd prefer a "low-end" workstation with 32GB memory, but because of the price point I can only afford a 16GB non-workstation one. I don't do gaming any more but I still prefer a good integrated video card. I can't afford Framework and other Linux laptops because they are expensive and usually don't operate in Canada so delivery is expensive too.

I did buy a used Macbook Pro M1 16GB (2021) from my current company last month. I haven't used it but I'm confident that the hardware is good. The problem is I don't really like the software, so I figured I still need a Linux box.

Did you find any sweet spot?

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mwpmaybe ◴[01 Dec 25 16:29 UTC] No.46109352[source]▶
Yes, it's a race to the bottom for most. Lots of plastic and soldered, non-upgradeable components, and a lack of ports. The used market is tricky to navigate thanks to the proliferation of model names and numbers, so little to no salvation there either. Spend a bit more for something that will last a bit longer (MacBook) and/or be upgradeable (frame.work), or accept a cheaper model (e.g. Dell Pro) that will likely need to be replaced in a couple years.
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davsti4 ◴[02 Dec 25 05:08 UTC] No.46117795[source]▶
HP Probook or Elitebook models have upgradable ram, SSD, and are generally serviceable. You can usually find the previous generation on ebay for an inexpensive price.
replies(3): >>46118083 #>>46123662 #>>46129118 #
mwpmaybe ◴[02 Dec 25 17:18 UTC] No.46123662[source]▶
I scored an "open box" Dell Pro 14 Plus on eBay for about 600USD. It's got two USB-A ports, two USB4 ports, built-in Ethernet, 4G LTE, upgradeable storage, and decent Linux support (on Ubuntu LTS at least). The battery is field-replaceable but the 32GB RAM is soldered. (There are other models with upgradeable RAM.)

It's got a middling display (the 2-in-1 display is better) and a somewhat dated Hawk Point SoC, but it's fine for running to a client's site for imaging or network troubleshooting or what have you. I still don't think it's going to last very long, but it's a nice complement to the MacBook I use for client dev work and it didn't break the bank.

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1. davsti4 ◴[09 Dec 25 16:05 UTC] No.46206516[source]▶
Interesting - hadn't heard of that model line from them (but then I spend less time with hardware today than before), and found their 16G model is $669 (Model: PB14255), but non-touch. In looking at the customized version, at least they're not charging stupid money for a touchscreen - $100.75 - BUT going with that custom version means the price now shoots up to $1172.47 !!!