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Has the cost of building software dropped 90%?

(martinalderson.com)
419 points martinald | 1 comments | 08 Dec 25 19:00 UTC | HN request time: 0.199s | source
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nine_k ◴[08 Dec 25 20:15 UTC] No.46197061[source]▶
Had the cost of building custom software dropped 90%, we would be seeing a flurry of low-cost, decent-quality SaaS offering all over the marketplace, possibly undercutting some established players.

From where I sit, right now, this does not seem to be the case.

This is as if writing down the code is not the biggest problem, or the biggest time sink, of building software.

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1. trollbridge ◴[09 Dec 25 04:06 UTC] No.46201118[source]▶
Astute observation. From where I sit, the market (at least for business software; I am not very familiar with the consumer market) seems to be wide open, and businesses in the 5 - 200 employee range seem to be particularly underserved.

The marketplace for software for single-owner shops or 1-5 employee size places does seem to be quite strong, and then there's enterprise software, but small business seems to have a software marketplace that is atrociously bad. Here is the typical thing a prospective customer asks me to fix for them:

- They are using some piece of software that is essential to their business. - There really isn't much good competition for that software, and it would be a large cost to convert to another platform that also has all the same downsides below. - The software vendor used to be great, but seems to have been sold several times. - The vendor has recently switched to a subscription-only model and keeps on raising subscription prices in the 12% or so range every year, and the cost of this has started to become noticeable in their budget. - They were accustomed to software being a capital investment with a modest ongoing cost for support, but now it's becoming just an expense. - Quality has taken a nosedive and in particular new features are buggy. Promised integrations seem quite lacking and new features/integrations feel bolted on. - Support is difficult to get ahold of, and the formerly good telephone support then got replaced by being asked to open tickets/emails and now has been replaced by an AI chatbot frontend before they can even open a ticket. Most issues go unresolved.

There are literally millions of software packages in existence, and the bulk of them by numbers are niche products used by small businesses. (Think of a software package which solely exists to help you write custom enhancements for another software package which is used by a specific sector of the furniture-manufacturing business, to get an example.) The quality of this sector is not improving.

This is a field that is absolutely ripe for improvement. If the cost of building software really were dropping 90%, this would be a very easy field to move into and simply start offering for $6,000 a year the product that your competition is charging $12,000 a year for, for an inferior product. Before you bring up things like vendor lock-in or the pain of migration... why can't you write software to solve those problems, too? After all, the cost of writing a migration tool should be 90% cheaper now, too, right?