> Perhaps there is some sort of failure of SWE's to understand that businesses don't care
I think it's an engineer's nature to want to improve things and make them better, but then we naively assume that everybody else also wants to improve things.
I know I personally went through a pretty rough disillusionment phase where I realised most of the work I was asked to do wasn't actually to make anything better, but rather to achieve some very specific metrics that actually made everything but that metric worse.
Thanks to the human tendency to fixate on narratives, we can (for a while) trick ourselves into believing a nice story about what we're doing even if it's complete bunk. I think that false narrative is at the core of mission statements and why they intuitively feel fake (mission statement is often more gaslighting than guideline - it's the identity a company wants to present, not the reality it does present).
AI is eager to please and doesn't have to deal with that cognitive dissonance, so it's a metric chaser's dream.