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It's ~2026 –. ChatGPT still doesn't allow email change

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59 points amukbils | 1 comments | 08 Dec 25 23:13 UTC | HN request time: 0.194s | source
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amukbils ◴[08 Dec 25 23:13 UTC] No.46198995[source]▶
No mention of the reason why. Seems like a foundation feature. Ran into trouble more than once by their bad auth system.
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embedding-shape ◴[08 Dec 25 23:28 UTC] No.46199137[source]▶
My five cents for a guess: they've used the email as an index somewhere, which massive amount of data now depends on and they keep pushing forward the need of migrating away from that because it'll be painful and take long time.
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1. amukbils ◴[09 Dec 25 00:02 UTC] No.46199480[source]▶
That's a good guess .. but I bet they are also paying price for this in support costs .. I'd be curious what percentage of their support tickets are related to this (also the require you to cancel subscription, create a new account, create a new subscription if you want to change a pro account)