Microsoft has a problem: lack of demand for its AI products

Well, the major problem Microsoft is facing is that its AI products are not only shoddier than average, which is nothing new for them in many categories, but that this time the competition can actually easily leapfrog them.

Like, I have a 'Copilot' button prominently displayed in my New Outlook on MacOS (the only platform where the app-with-that-designation is sort-of usable), and it's a dropdown menu, and it has... zero items when expanded.

I asked my 'Microsoft 365 Bing Chat AI Bot Powered By ChatGPT<tm>' about that, and it wasn't able to tell me how to make that button actually do something, ending the conversation with "yeah, that's sort-of a tease, isn't it?"...

Oh, well, and I actually also have a dedicated Copilot button on my new Lenovo laptop powered-by-Windows-11. And, guess what, it does exactly nothing! I can elect to either assign this button to 'Search', which opens a WebView2 to bing.com (ehhm, yeah, sure, thanks!) or to 'Custom', in which case it informs me that 'nothing' meets the hardware requirements to actually enable that.

So, my question to anyone in the Microsoft C-suite: have you ever tried to, like, actually use, like anything that you're selling? Because if you would have, the failings would have been obvious, right? Right??

This is what move fast and break things looks like in a enterprise the size of microsoft.

It's mostly break things and little moving fast.

But the idea is that it's AI or death, so some broken buttons seems of less importances than the buttons itself being there, because the button working is a problem involving several teams, so no one is actually responsible, but the button being there is some team problem, and hell yeah they solved in the first sprint.

"Move fast and break things" is fine if you're a social networking site and breaking things means people can't get their racist memes or browse marketplace for twenty minutes until you push a change.

It's less fine if the things you're breaking are your core operating systems and the office suite that makes you most of your money and it takes you months to get the relevant teams aligned to push out a fix for the bad idea your execs pushed.