Microsoft has a problem: lack of demand for its AI products

I was hoping for a real look at weaknesses in Microsoft’s AI products. They ship lots of “AI features,” but only Copilot and Azure’s ChatGPT hosting see broad use. Instead, the article mostly reads as anti-MS/OpenAI without much detail.

From my experience, Microsoft’s GPT-5 integrations in Word, PowerPoint, and their ChatGPT clone struggle with basic tasks. Copy/pasting from ChatGPT still works better.

To be fair, building solid AI features is hard when model capabilities change so quickly. Reasoning and tool use only became reliable in the latest models, and when these Office features were planned, GPT-5 didn’t exist.

> Copy/pasting from ChatGPT still works better.

Side tangent: Copy/pasting from the Windows Copilot app is absolute dogshit. It makes no sense that the simple action of "copy this text" is this broken.