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IBM to acquire Confluent

(www.confluent.io)
443 points abd12 | 1 comments | 08 Dec 25 13:43 UTC | HN request time: 0s | source
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theta_d ◴[08 Dec 25 15:07 UTC] No.46193066[source]▶
I worked for IBM Cloud about 6+ years ago. While there, we had to connect to a Softlayer VPN to get into our Jira instance. My VPN account and Jira account never got provisioned so I couldn't connect nor see the Jira board. My team-mates couldn't even assign a ticket to me b/c of this. They would just put my initial's in the ticket summary and send me a slack of the details.

It was right before I left that we got our own Jira instance. This was all around the time of the Red Hat acquisition. I remember the announcement b/c we used SuSE for everything IIRC.

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askafriend ◴[08 Dec 25 15:42 UTC] No.46193552[source]▶
Why didn't you ask to get the accounts provisioned?
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1. prmoustache ◴[08 Dec 25 17:11 UTC] No.46194841[source]▶
I work for a company that has so much bureaucracy and silos that teams maintain wiki pages with links and routing on how to create tickets for specific tasks and wether there is a specific mandatory information needed in order to not have your ticket just closed as incomplete without an explanation.

Sometimes a team unilaterally decide to change the process, info is sent to a random number of mailbox/managers who may fail to pass the info. Some entire teams just put themselves in away status 24/7 and do not respond to direct messages.

So yes I can believe his story. Sometimes in these kind of companies you just don't know who and how to ask for something and you just hope someone knows someone who might know.