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The fuck off contact page

(www.nicchan.me)
484 points OuterVale | 5 comments | | HN request time: 0s | source
1. dirkc ◴[] No.46193844[source]
Story time - A few years back I had to update a company linkedIn page, couldn't find who was admin and the normal process was broken somehow - can't remember the exact details.

Found an obscure reference to a support page where you could contact them about exactly the issue I had, but the form was broken...

I could see a coding error in the dev console, so I hot-patched the code and submitted a ticket!

Lo and behold, a day later my problem was solved and I gained admin access to the company page! I still wonder what the support team thought when they received the support ticked?

replies(3): >>46193902 #>>46195152 #>>46197169 #
2. tetris11 ◴[] No.46193902[source]
Oof, the amount of times I've had to reformat a POST request in the dev console on a forgotten subdomain of a company website...
3. makbol ◴[] No.46195152[source]
>so I hot-patched the code and submitted a ticket!

Can you tell more, how did you "hot-patched" the code of website big as Linkedin?

replies(1): >>46196508 #
4. plorkyeran ◴[] No.46196508[source]
Browser developer tools let you edit all of the client-side code for a website, and these days it's pretty common for bugs to be in the client-side js.
5. zyxin ◴[] No.46197169[source]
Ha! I had to do something similar, I think for Texas Instruments? I signed up for an account and for some reason could not login. Apparently on the client side they were limiting how many characters could be in the password. I also had to force a submit of the login form with my longer password to login and then change my password to something shorter.