The fuck off contact page

Urgh... One of the worst things, when you want to contact someone and they have hidden every means of doing so. It reflects badly on the companies that do this and questions why such pages exist to begin with. I understand why companies hate spam, but when a company hides customer service, that should be a major red flag and reeks of cowardice. Customers can and do have major problems, not just Karen type issues, but being ripped off for hundreds or even thousands. They sometimes hide behind underpaid staff who are students or can barely speak English.

It's all dependent entirely on scale. If a bajillion customers have major problems (whether actually major or in their mind), you have to triage and the first tier won't be experts with excellent command of English. Support is fucking expensive. Everyone wants bespoke service, but if you are not a customer, or if the amount of business you bring does not justify the expense, the support level you want cannot be provided in the long run.