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62 points grouchy | 1 comments | | HN request time: 0s | source
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bccdee ◴[] No.46178688[source]
> Users get personalized interfaces without custom code.

Personalized interfaces are bad. I don't want to configure anything, and I don't want anything automatically configured on my behalf. I want it to just work; that kind of design takes effort & there's no way around it.

Your UI should be clear and predictable. A chatbot should not be moving around the buttons. If I'm going to compare notes with my friend on how to use your software, all the buttons need to be in the same place. People hate UI redesigns for a reason: Once they've learned how to use your software, they don't want to re-learn. A product that constantly redesigns itself at the whims of an inscrutable chatbot which thinks it knows what you want is the worst of all possible products.

ALSO: Egregiously written article. I assume it's made by an LLM.

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marcyb5st ◴[] No.46180211[source]
Yeah, additionally imagine supporting something like that: "Yeah, I cannot reproduce your issue because things on my end look different". A nightmare for sure.
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1. grouchy ◴[] No.46184137[source]
I agree this is a real problem.

We will need a new set of tools to help developers with this.

Just like a whole set of web analytics, logging, feedback tools were built when we moved to the web.

Before you could just gather feedback from your employee interactions, or by watching customers in your store.

I don't see this as categorically different, but the tools do not exist today.