Dollar-stores overcharge customers while promising low prices

“In one court case in Ohio, Dollar General’s lawyers argued that “it is virtually impossible for a retailer to match shelf pricing and scanned pricing 100% of the time for all items. Perfection in this regard is neither plausible nor expected under the law.””

Sorry—-what? Isn’t that one of the fundamental basic jobs to be done and expectations of a retailer? You put physical things on display for sale, you mark prices on them, and you sell them. When the prices change, you send one of your employees to the appropriate shelves and you change the tag.

When on earth did we get into a world where that absolutely fundamental most basic task is now too burdensome to do with accuracy?

I used to work at Best Buy replacing pricing stickers before the store opened. We had a sheet of new stickers for changed prices every time and had to scan every sticker in the store to make sure they were all up to date.

It makes sense they’re all switching to e-ink tags though, probably saves a ton in labor and the occasional mistake.