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112 points ferguess_k | 11 comments | | HN request time: 1.17s | source | bottom

I have been purchasing used/new Lenovo/Dell laptops for the last 7 years, and I have noticed that the build quality of recent models is concerning.

Lenovo: Ex-company gave me a NEW Carbon X1 around 2019, and the battery only lasted for less than a year (!). On the other side, I bought a used 2017 470S from the same company, added more RAM, didn't touch anything including the SSD, and I'm still using it in daily coding. I did buy a new battery last month so technically the old batteries lasted for about 7-8 years.

Dell: I bought 3 laptops + 1 desktop from Dell Refurbished (So the quality should be consistent). 2 laptops + 1 desktop are older models, and 1 is Precision 5550 (2021) that I bought last December. Everything works fine, except for the 5550, which has issues with battery (dropped from 31% to 4% in a few seconds) and (more deadly) charging port (doesn't charge from time to time). Even if I bought it new in 2021, I would be surprised that it only lasted for a bit over 4 years.

The other issue is that 5550 uses USB-C ports. I blame on myself not checking it closely before the purchase. I really hate those ports. Why is everyone copying from Mac?

What's my option? I can't really justify the 2,000+ CAD price point for a new laptop, especially if it lasts less than 5 years. I'd prefer a "low-end" workstation with 32GB memory, but because of the price point I can only afford a 16GB non-workstation one. I don't do gaming any more but I still prefer a good integrated video card. I can't afford Framework and other Linux laptops because they are expensive and usually don't operate in Canada so delivery is expensive too.

I did buy a used Macbook Pro M1 16GB (2021) from my current company last month. I haven't used it but I'm confident that the hardware is good. The problem is I don't really like the software, so I figured I still need a Linux box.

Did you find any sweet spot?

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hatmatrix ◴[] No.46115195[source]
The move to USB-C is actually great for compatibility across machines. Europe has a directive for companies to implement USB-C to reduce e-waste from chargers.
replies(2): >>46117153 #>>46119475 #
1. sgc ◴[] No.46117153[source]
At the cost of soldering new usb ports every couple of years (a couple hundred from a local tech) because they are extremely fragile. Fine for phones, I hate it on my laptop.

On top of that, the gan chargers are made as small as possible and overheat all the time. Modern, sleek, enshitified - just like our software!

replies(4): >>46117444 #>>46117613 #>>46117864 #>>46132732 #
2. Nursie ◴[] No.46117444[source]
What do you do to machines that they need a new port every couple of years?!

I used to have issues with the oldeer micro-usb ports, but since USB C came along I don't think I've had a single failure.

replies(1): >>46117524 #
3. sgc ◴[] No.46117524[source]
1. I have kids and they don't know how to deal with them well. They are not at all aggressive, just a very slightly clumsy as kids tend to be - and the tech is unforgiving. They are human beings and the tech should work for them too.

2. I have a usb-c right here, and the weight of the cable is absolutely distorting the port. It will need to be replaced soon just based on its own self-damage. The cable is not even that heavy. I see all kinds of used devices advertised with the caveat - one usb-c not working. It is very common.

replies(1): >>46117812 #
4. Telaneo ◴[] No.46117613[source]
Never had either of these problems across phones or laptops. What kind of GaN charger are you using that has problems with overheating?

And even in that case, USB-C chargers and cables are available everywhere, unlike proprietary laptop chargers, If the ports are dying on you though, I don't know what to tell you. They seem fine on phones, so I can't see what the problem would be on laptops, unless there are specific models that just have horrible ports.

replies(1): >>46118042 #
5. Nursie ◴[] No.46117812{3}[source]
I don't have kids, I'm not that careful with devices myself, and we have had instances of (for instance) laptops that have fallen off a table with usb c chargers plugged in, landing on the cable end, and not breaking the port.

I did break multiple micro-USB ports though, as did ham-fisted family members. USB C made that all go away.

I have friends with kids (with tech) who don't seem to have a ton of broken devices either. Clearly we have very different experiences.

6. knifie_spoonie ◴[] No.46117864[source]
I'm curious which devices did you need to replace the port on?

I've had to replace a few cables, but have never had issues with USB-C sockets.

7. sgc ◴[] No.46118042[source]
Dell, they are not wonderful. I have one on a book because it can't sit on the carpet. The other one overheats no matter what, and I have to unplug it for a couple minutes every few hours or it angrily flashes at me and stops charging.

usb chargers and devices have many different voltages and power, and they don't always work very well together. It helps to have one format, but it doesn't mean no charger bloat. Cables are even worse, with wildly different specs, all looking exactly the same. They should require colored shapes or something on the cables to indicate their properties.

replies(1): >>46121214 #
8. Telaneo ◴[] No.46121214{3}[source]
Sounds like Dells chargers are garbage. Yet another reason to stay away from Dell in that case. Never had this issue with any charger in my life.

Everything USB should still take normal 5 volts, which any charger should provide without needing negotiation, and anything larger that actually needs more juice also should have the appropriate electronics to handle that (i.e. it's a phone or a laptop or a tablet or similarly expensive device). If you have devices that don't fall into either of those categories, so they don't take normal 5 volts, or they need more juice but are picky about USB, I'd consider them faulty from the get-go, as it's clear they haven't actually implemented USB-PD in any meaningful way. And if your charger doesn't provide 5 volts without asking, it too is faulty.

It's hard to go wrong with charging cables when it comes to USB-C. I agree there's a mess on the data side, but the USB Forum can't even get its head straight with what it should even be called, so it's no wonder nobody there has the balls to mandate colour coding or something similarly helpful.

replies(1): >>46127956 #
9. sgc ◴[] No.46127956{4}[source]
In this context I am talking about laptops and chargers, which are far less interchangeable. Phones are generally easy, but I would not trust my crappy dell charger to charge my phone without damaging it. What is the saying? In theory, theory and practice are the same, in practice, they are not.
replies(1): >>46130205 #
10. Telaneo ◴[] No.46130205{5}[source]
That's Dell making chargers that are as good as their laptops, rather than chargers in general not working fine with any random device. The fact that your product is defective doesn't mean that the entire category its a part of shares it attributes.
11. p_j_w ◴[] No.46132732[source]
I've got an M1 Macbook Pro for the last 2 years and plug and unplug the USB-C ports multiple times a day for charging and other stuff. Those ports are all still going strong.