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218 points NullHypothesist | 4 comments | | HN request time: 0s | source
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willio58 ◴[] No.46010696[source]
I didn’t think I’d be so pro Waymo but anecdotally I had a fantastic experience with one recently.

I was at a music show very late ~1-2am in SF and walked out to grab an uber to the airbnb I was staying at. I kept getting assigned an uber, then I’d wait 10 minutes, then they’d cancel. Rinse and repeat for 30 minutes, mind you I even resorted to calling Lyfts at the same time and nothing bit. Then I say screw it and download Waymo. 1 minute and it’s accepted my ride, and I know it’s not going to cancel because it’s a robot. 3 minutes and it picks me up. The car is clean, quiet, I can play my own music in it via Spotify, and it’s driving honestly more safely than some uber drivers I’ve had in SF. It’s one of the few things where the end result actually lives up to the promise from a tech company.

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krat0sprakhar ◴[] No.46010802[source]
> then I’d wait 10 minutes, then they’d cancel. Rinse and repeat for 30 minutes,

This is such a common problem in SF (esp in odd times / from the airport). Waymo has been a lifesaver in these situations.

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1. enraged_camel ◴[] No.46011340[source]
Ironically it is the very problem taxis had that allowed Uber and Lyft to grow in popularity. Funny how that works!
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2. Analemma_ ◴[] No.46011420[source]
Yeah, drivers want to maximize their hourly revenue, and this is frequently at odds with the wants of passengers. For a while, VC subsidies meant Uber and Lyft could pretend they were fundamentally different somehow, but that's all over now that they're public, and the classic misaligned incentives between drivers and passengers are back in play.

The cars are increasingly beat-up too, another thing we incorrectly believed was Uber being fundamentally different from and better than yellow cabs.

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3. dmix ◴[] No.46011524[source]
> For a while, VC subsidies meant Uber and Lyft could pretend they were fundamentally different somehow

You must have very rosy glasses because calling a tired/rude Taxi operator at 1am and not knowing whether your cab was coming in 5 or 20min was a major drag, so you always had to plan for 20min+ and sit patiently without social media to fill the void.

Having 2 ubers cancel before you get a 3rd commitment, within a short time frame, and only at the airport or a busy concert isn't that bad at all. Modern entitlement IMO

> The cars are increasingly beat-up too

Regular taxis never had an anonymous review system and they often just bought old police cars, used by 2 drivers across 2 day/night shifts . Good chance the night driver drank on the job too

Uber requires them to have a newish car which in my experience is usually a decent hybrid. A big improvement IMO (although I do love old crown Vic's from back in the pre Uber days).

If anything the biggest issue is Uber not strictly enforcing reuse of other authorized drivers accounts, usually by immigrants without official company clearance

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4. squeaky-clean ◴[] No.46011776{3}[source]
I frequently have to wait 20-30 minutes for an Uber or Lyft pickup at my apartment in south Brooklyn. I'm sure it doesn't help that I'm usually going somewhere like Bay Ridge if I'm ordering an Uber and not somewhere popular. If it's after 1am I just open both Lyft and Uber and book both because at least one of them will just park the car and not come and wait out the timer before it assigns a new driver. I wish the situation is them just canceling, but drivers get penalized for that but apparently don't get penalized for parking at a gas station waiting for you to cancel and pay the fee or sit out the 10 minutes.

One time the guy was just 3 blocks away so I walked to where his icon was, found the car, and banged on his window.

During a weekend trip to Orlando trying to get from our hotel to Disney it took 6 drivers until someone finally came to pick us up.

At least the price is given ahead of time and paid through the app. I once had a cab driver charge my card for $300 when I was borderline blackout drunk in Miami Beach trying to get back to mainland Miami. Didn't use the card reader in the cab either, he used something like a Square reader on his phone. Not exactly sure which one, I didn't piece together what he was doing was fishy until the next afternoon when some blurry memories started coming back and I called my bank.