←back to thread

FreeMDU: Open-source Miele appliance diagnostic tools

(github.com)
334 points Medusalix | 1 comments | 17 Nov 25 13:40 UTC | HN request time: 0.282s | source
Show context
alias_neo ◴[17 Nov 25 14:55 UTC] No.45954115[source]▶
I'm both pleased and disappointed.

I love reverse engineering efforts, and like to partake myself from time to time, so I'm very happy to see this; but, for a fraction of an infra-red-wave period I thought Miele had decided to be cool and open source some diagnostic tools for everyone to benefit.

If I'm not mistaken, they were the first (and only?) to open source 3d models for vacuum cleaner accessories.

replies(1): >>45954585 #
schrijver ◴[17 Nov 25 15:43 UTC] No.45954585[source]▶
I know HN loves Miele, but they are very Apple like when it comes to repair — they don’t make their parts available to the public and since a few years neither to independent repair shops.

In contrast I had a great experience repairing a Smeg stove and buying all the necessary parts directly from them, so it’s not like it’s impossible.

replies(1): >>45954765 #
traceroute66 ◴[17 Nov 25 15:59 UTC] No.45954765[source]▶
> they are very Apple like when it comes to repair — they don’t make their parts available to the public

False on both counts.

Both Apple and Miele offer Self Service Repair.

Specifically in the case of Miele (since its the subject of this thread), you can buy spares directly from Miele. They openly show exploded parts diagrams on their website, and if you can't find it, you can call their parts sales number.

replies(4): >>45954839 #>>45956210 #>>45956549 #>>45960201 #
1. a2128 ◴[18 Nov 25 00:54 UTC] No.45960201[source]▶
Apple's self service repair is an absolute joke and its only purpose is to exist on paper while deterring everybody away. They will ship a pelican case of factory level equipment to your house, which you need to rent ($49/week) and pay a massive deposit for ($1200). Companies that actually want users to be able to repair their stuff will write at-home repair guides and sell minimal kits similar to what's on iFixit (e.g. tell the user to heat adhesive with their hair dryer rather than a $500 piece of commercial repair equipment)