This really interesting, and I first observed this with the movie the Matrix. Not so much that the conflict couldn't be resolved. (although the Oracle's entire character is based on this idea) But instead, if I were really on the Nebuchadnezzar I would have wanted to have hours-long conversations with Neo about the nature and limitations of his powers. The crew is faced with a deistic and perhaps apocalyptic super hero on their crew. They might be witnessing the end times!
And NO ONE digs into this for more details? When I was younger this frustrated me, but as I got older I realized this was a reflection of normal human psychology. People avoid interesting topics all the time. "Why did you cheat on your husband?" "How come you're depressed all the time?" "What do you do when no one is watching?" "Do you like your job?" etc ... all of these questions have pretty direct answers, but it seems like people will do almost anything to avoid speaking about uncomfortable topics directly.
It's still not something I fully understand, but it's something I've at least made some peace with. It's human nature, for better or (usually) for worse.
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