I have recordings proving Coinbase knew about breach months before disclosure

Once did some programming/networking work for a company that did the networking of a office sharing building that Coinbase was running out of. Early in my work there I noticed that the company had its admin passwords written on a whiteboard -- visible from the hallway because they had glass for walls. So I sent them an email to ask that they remove it (I billed them for it).

Their fix was to put a piece of paper over the passwords.

What a time.

> So I sent them an email to ask that they remove it (I billed them for it)

Sending unsolicited bills for unrequested services is a great way to make sure nobody takes your email seriously

GP is saying that they were already one of Coinbase's vendors (they did the networking/IT setup for Coinbase's office). Whether you'd tolerate that kind of behavior from a vendor is one thing, but for an existing vendor relationship I think adding a few billable hours for "I found this issue in your network and documented and reported it for you" to an existing contract is not particularly unreasonable.

> but for an existing vendor relationship I think adding a few billable hours for "I found this issue in your network and documented and reported it for you" to an existing contract is not particularly unreasonable.

Billing for random things outside of the agreed upon scope of work is actually unreasonable. It’s something covered in every contracting agreement I’ve ever been a part of.

Maybe they could point to some contract that maybe would have covered it, but when your contractors start billing you for sending quick emails about unrelated things you didn’t ask them to look into, it’s not a good sign. When contractors bill for quick emails they don’t bill for the 3.7 minutes it took to write, they round up to some bigger number like an hour.

Anecdotally, every time I’ve encountered contractors who started billing per individual communication that they initiated (not something requested) or started finding new things to bill us for that we didn’t ask, it was a sign that we were a target being milked for billable hours. Some contractors have a lightbulb moment when they think nobody is scrutinizing their billing and think they discovered an almost infinite money glitch by initiating new things that they can bill for. None of the good contractors I’ve worked with over the years would even think to bill for an individual short email.