I think there is something deeper here: people have become scared of the unknown, therefore we need to hide things for them. But people don't have to be scared. In fact even for people who are using Handbrake comfortably, a lot of things Handbrake presents in its UI are probably unknown to them and can safely be ignored. The screenshot in the article shows that Handbrake analyzed the source video and reported it as 30 FPS, SDR, 8-bit 4:2:0, 1-1-1. I think less than a tenth of a percent of Handbrake users understand all of that. 30 FPS is reasonably understandable but 4:2:0 requires the user to understand chroma subsampling, a considerably more niche topic. And I have no idea what 1-1-1 is and I simply ignore it. My point is, when faced with unknown information and controls, why do people feel scared in the first place? Why can't they simply ignore the unknown and make sense of what they can understand? Is it because they worry that the part of the software they don't understand will damage their computer or delete all their files? Is it just the lack of computer literacy?
I do not readily empathize with people who are scared of software, because my generation grows up tinkering with software. I'd like to understand why people would become scared of software in the first place.
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