←back to thread

159 points botanica_labs | 1 comments | | HN request time: 0s | source
Show context
mmsc ◴[] No.45670037[source]
>after having received a lukewarm and laconic response from the HackerOne triage team.

A slight digression but lol, this is my experience with all of the bug bounty platforms. Reporting issues which are actually complicated or require an in depth understanding of technology are brickwalled, because reports of difficult problems are written for .. people who understand difficult problems and difficult technology. The runarounds are not worth the time for people who try to solve difficult problems because they have better things to do.

At least cloudflare has a competent security team that can step in and say "yeah, we can look into this because we actually understand our whole technology". It's sad that to get through to a human on these platforms you have to effectively write two reports: one for the triagers who don't understand the technology at all, and one for the competent people who actually know what they're doing.

replies(5): >>45670153 #>>45670225 #>>45670462 #>>45672569 #>>45672910 #
poorman ◴[] No.45670462[source]
There is definitely a miss-alignment of incentives with the bug bounty platforms. You get a very large number of useless reports which tends to create a lot of noise. Then you have to sift through a ton of noise to once in a while get a serious report. So the platforms up-sell you on using their people to sift through the reports for you. Only these people do not have the domain knowledge expertise to understand your software and dig into the vulnerabilities.

If you want the top-teir "hackers" on the platforms to see your bug bounty program then you have to pay the up-charge for that too, so again miss-alignment of incentives.

The best thing you can do is have an extremely clear bug-bounty program detailing what is in scope and out of scope.

Lastly, I know it's difficult to manage but open source projects should also have a private vulnerability reporting mechanism set up. If you are using Github you can set up your repo with: https://docs.github.com/en/code-security/security-advisories...

replies(4): >>45670685 #>>45670960 #>>45672559 #>>45677723 #
1. miohtama ◴[] No.45670960[source]
The useless reports are because there are a lot of useless people