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Figure 03, our 3rd generation humanoid robot

(www.figure.ai)
392 points lairv | 1 comments | 09 Oct 25 13:27 UTC | HN request time: 0.262s | source
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sksksk ◴[09 Oct 25 14:21 UTC] No.45528098[source]▶
The use cases in their videos are interesting, I suppose the world we live in is build for humans, so it makes sense to build a robot that is human shaped. So we don't need to buy new washing machines and redesign our house to get a robot maid.

The hotel reception use case seems ridiculous though, if you get rid of a human receptionist, you lose the human element of the check in process, which people like. If you're getting rid of the human and losing all the benefits of that, then just replace it with a kiosk (or mobile check in), which will do a far better job than a robot.

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mft_ ◴[09 Oct 25 20:09 UTC] No.45532457[source]▶
So I’ve ranting for years that hotels and car rental places should automate check-in - it should take only seconds to get your key with pre-filled data and a QR code.

This week, I had my first experience with exactly this at a car hire company. It was… not smooth.

It took multiple attempts (with requests for help to the employees in between) to get the system to recognise our code, whereupon we learned (by way of an unhelpful generic error message) that the system had somehow given someone else ‘our’ car. After another round of asking for human help, we had to wait while someone came outside, unlocked the machine, and put the keys for our new car inside. We then went through the code process again, and were finally given the keys.

The vision is somewhere there, but the execution isn’t exactly the future we’re hoping for!

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1. vel0city ◴[10 Oct 25 12:45 UTC] No.45538358[source]▶
The last two times I've rented a car have been with Avis, both times in about the last year. The first of these times they had rolled out their nearly fully automated workflow. Check in on my phone, it told me which car in the lot was mine, gave me a chance to report any existing damages. Rolled to the exit, had a QR code on my phone scanned, rolled through some camera tunnel, and I was on my way. There was a guy at the exit making sure things went smoothly.

The next time their computer system was hard down. Everything by paper in person. They didn't have enough forms for tracking it all, they were literally just writing things down on blank printer paper. No idea what cars were really in the lot. Show us your reservation and your id, we'll write it all down, and here's a key. Good luck finding the car. Was complete chaos.