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392 points lairv | 1 comments | | HN request time: 0.209s | source
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sksksk ◴[] No.45528098[source]
The use cases in their videos are interesting, I suppose the world we live in is build for humans, so it makes sense to build a robot that is human shaped. So we don't need to buy new washing machines and redesign our house to get a robot maid.

The hotel reception use case seems ridiculous though, if you get rid of a human receptionist, you lose the human element of the check in process, which people like. If you're getting rid of the human and losing all the benefits of that, then just replace it with a kiosk (or mobile check in), which will do a far better job than a robot.

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1. Blumplumi ◴[] No.45528217[source]
Human touch for reception?

I mean standing there for 10 minutes and giving them my passport to give me a plastic card with a digital code has very little to do with human touch.

I want that human touch at a bar perhaps but not at a reception.

If your critisism is only about the reception part: There has to be a transition part and a 'let a human do it for a bit' or 'here is a complicated case please robot move aside i'm here'.