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158 points WanderingSoul | 1 comments | | HN request time: 0.201s | source
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gwd ◴[] No.45415701[source]
Can I make a distinction between "friction" and "effort"?

If you're riding a bike up a hill, you can't go up without effort. But not all of your effort is actually moving you up the hill -- some of it is being lost in friction: inefficiencies in your muscles, friction in your gears and wheel and chain, wind resistance.

Similarly, you can't learn anything without effort; but it's often the case that effort you put in ends up wasted: if you're learning a language, time spent looking for content rather than studying content is friction; effort spent forcing yourself to read something that's too hard is effort you could have spent more profitably elsewhere.

Put that way, we should minimize friction, so that we can maximize the amount our effort goes towards actually growing.

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miguelacevedo ◴[] No.45415834[source]
Great distinction! Ideally, friction occurs at the edge of your ability instead of on tedious tasks where you learn nothing, and it's more like work.
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1. majeedkazemi ◴[] No.45416463[source]
yeah, friction should be designed to be meaningful and not just feel frustrating or like a barrier. it should empower the user.

in our research, we found that an AI agent which involves the user in each step of the process (e.g. asking them to check the AI’s assumptions, or edit them directly if they’re not good) ends up being a bit slower -- i.e. more friction -- but gives the user more control. And when compared with an AI agent that provides less control but faster, users preferred the slower agent which provided more agency.

https://dl.acm.org/doi/abs/10.1145/3654777.3676345