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663 points duxup | 1 comments | | HN request time: 0.284s | source
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Lio ◴[] No.45361891[source]
> Airlines want to remove the requirement to provide automatic refunds when flights are cancelled or significantly altered.

This is wild. Are they really asking to be able to take money for a flight, then cacel it and keep the money? That's crazy.

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cosmicgadget ◴[] No.45362710[source]
I don't think that is going to happen. Before this new-ish regulation, the airline had discretion over how to rebook you or compensate you. Now if the delay is over 3h (iirc) they have to refund you.

I think even an arbitration court would have them reimburse you if they simply canceled a flight and kept your money.

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dghlsakjg ◴[] No.45364351[source]
Yes, But no one wants to have to go to court or arbitration to get a refund on a service that the service provider cancelled.

If AA cancels my flight, I want my money back without having to ask for it. I don't want to have to submit an application to receive AA credits that expire in 6 months, and then have to initiate legal action to get my actual cash back. Or having them say that they rebooked me on a flight three days later so they are off the hook.

The current rules make it so that the customer has the power. I can still give AA the option of rebooking me or refunding me, but it is MY choice.

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1. cosmicgadget ◴[] No.45365320[source]
I agree with you on everything except ever flying American Airlines. I think most people would agree with you.