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663 points duxup | 3 comments | | HN request time: 0s | source
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eadmund ◴[] No.45359858[source]
> [Elimination of] Automatic Refunds for Cancellations

Does this mean when the passenger cancels or when the airline cancels? If it’s when the passenger chooses to cancel, this seems fine and fair: he paid for a flight; he chose not to take it. If it’s the latter, then it seems very unfair.

> Transparency of Fees

This seems patently unfair. Folks should know what they’re going to be paying ahead of time.

> Family Seating Guarantees

On the one hand, this seems fair. If you want to sit together, pay for that privilege. It doesn’t make sense to tax every other passenger for it. OTOH, families are a net benefit to society, so maybe it’s right for everyone else to pitch in a bit. Also, nothing is worse than the folks who didn’t pay up ahead of time who bug one, ‘may we switch seats so we can sit together?’ So perhaps free family seating makes life easier for everyone.

> [Elimination of] Accessibility Protections for Disabled Passengers

I wonder what that actually means. It could be fair (for example, folks too large for one seat purchasing two) or unfair.

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jjcob ◴[] No.45360106[source]
> If you want to sit together, pay for that privilege

This is evil. There is no cost to the airline to put people who booked together next to another. It's seems like Mafia-tactic to seat people apart from another unless they pony up another $500 in upgrades.

I refuse to fly with United. I understand that there may not be 10 adjacent seats when flying with a big group, but spreading out a family on purpose just so you are more likely to buy an upgrade is evil.

I understand paying for checked luggage because luggage handling costs money. But purposely making the experience worse just so you can charge money for upgrades is evil.

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AtlanticThird ◴[] No.45360642[source]
What do you mean there is no cost? Aisle and window seats are more valuable and can be sold for more, and this would force airlines to sell them to families without any up charge they would've received from other customers
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1. jjcob ◴[] No.45360835[source]
I have no issue with airlines offering reserved seats for money. Let people buy their aisle seats and window seats and exit rows.

Most people don't give a shit where they sit, so most seats are not reserved. Traditionally, airlines tried to just put people close together when they booked together. When we check in, we just get random seats that are close together. That's okay. I'm fine with taking whatever seats no-one else wants.

If I understand United marketing correctly, they will actively sit you apart from others in your group unless you buy an upgrade. That is, instead of assigning you some of the free spots close together, you get put as far apart as possible, and they hope that you will buy an upgrade to sit close together.

Other airlines don't do that.

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2. tatersolid ◴[] No.45360991[source]
Is this a per-market thing?I’m from Chicago and therefore fly United with my family all the time. The website/app lets me pick all our seats at booking time in Economy class without any up charges.
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3. jjcob ◴[] No.45361126[source]
It's a benefit of "Economy" vs "Basic Economy". I saw it on an international flight. You pay 20% more and are allowed to sit with your family. At least that's how I understood their marketing. There also seem to be some exceptions for kids under 12, but I'm not sure how they work.