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Slack has raised our charges by $195k per year

(skyfall.dev)
1806 points JustSkyfall | 2 comments | 18 Sep 25 01:37 UTC | HN request time: 0s | source
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randyrand ◴[18 Sep 25 02:17 UTC] No.45284297[source]▶
Wow, Slack does not allow business customers to export their chats. WTF. Found this:

"Workspace Owners can apply for Corporate Export. This lets you export all messages (including DMs and private channels), but only if your company has legal or compliance requirements and Slack approves the request. Once approved, exports are scheduled and delivered automatically."

So they have the tech built, you just aren't allowed to use it. Who would use this piece of garbage?

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1. Cort3z ◴[18 Sep 25 07:36 UTC] No.45286705[source]▶
Makes some sense that the owner can't just eavesdrop on every conversation on the platform. That is very illegal many places in the world.
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2. bux93 ◴[18 Sep 25 08:24 UTC] No.45287024[source]▶
In 30 places, it's also very illegal to do business with vendors who ransom your data, if you're in finance, i.e. an entity covered by the Digital Operational Resilience Act; NIS2 (27 places) doesn't spell it out but also requires business continuity planning. Natural persons in the EU+EEA also retain a right to data portability under GDPR and there are data access/portability provisions in the EU Data ACT and DMA. Many legal frameworks require the covered entity to be 'in control' of vendors and data. Proactive legalese allowing the vendor to ransom your data is not quite in line with that requirement; in many sane jurisdictions such clauses would be found unenforceable.