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Slack has raised our charges by $195k per year

(skyfall.dev)
1502 points JustSkyfall | 3 comments | 18 Sep 25 01:37 UTC | HN request time: 0.424s | source
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Hobadee ◴[18 Sep 25 06:09 UTC] No.45286056[source]▶
This isn't just you. We have quite a few clients in this same boat. (One client is migrating to Teams in a couple of weeks for this exact reason.) We have quite a few RIA clients, and because of archiving requirements, this is happening to every single one of them. These aren't poor companies, but Slack is making it really hard to justify the expense anymore. We will have quite a few companies dump them when renewal comes around.
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eptcyka ◴[18 Sep 25 06:37 UTC] No.45286255[source]▶
Imagine how hard must one fuck up to make Teams become the viable alternative.
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1. 2muchcoffeeman ◴[18 Sep 25 06:41 UTC] No.45286286[source]▶
Did they fuck up? I think they either want a reasonable revenue stream from users or they don’t want the overhead of maintaining those users.

From a Slack perspective, it seems reasonable.

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2. eptcyka ◴[18 Sep 25 06:53 UTC] No.45286368[source]▶
I will never create a new slack workspace unless forced to. Unless this non-profit is costing them more than what they were paying, I doubt this move made any business sense. And if it cost them more than 5000$ a year to support these users, there's either more to the story or Slack as a company has been heavily overvalued.
3. mcherm ◴[18 Sep 25 07:46 UTC] No.45286776[source]▶
Yes, they fucked up -- not by charging more, but by saying "pay us 10x your annual rate within 1 week or we destroy all your data", with no notice.

Knowing that they would consider treating ANY customer that way means no other customer should use their services.