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Apple Photos app corrupts images

(tenderlovemaking.com)
1133 points pattyj | 2 comments | | HN request time: 0.008s | source
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deviation ◴[] No.45274615[source]
It seems to be an import pipeline bug.

Photos does a lot of extra work on import (merging RAW+JPEG pairs, generating previews, database indexing, optional deletion), so my guess is a concurrency bug where a buffer gets reused or a file handle is closed before the copy finishes.

Rare, nondeterministic corruption fits the profile.

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tenderlove ◴[] No.45274840[source]
This is also my guess. It's really a bummer, and I'd report it to Apple but since it's nondeterministic I have no idea how to provide repro steps.
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ChrisMarshallNY ◴[] No.45275065[source]
I have had extremely bad luck, reporting bugs to Apple.

They constantly ask for an example project, even if it's something that is easily demonstrated, simply by running existing Apple software, and creating a project, would be a huge pain.

They also ignore reports. Very rarely, I may get a ping on one of my reports, asking me to verify that it was fixed in some release. Otherwise, there's no sign that they ever even read it.

I usually end up closing my bug reports and feature requests, after a few months, because I'm tired of looking at them.

It's clear that they consider every bug report to be a burden. That's a very strange stance, but then, they are not a typical company.

I guess you can't argue with the results, as they have a market value North of 3 trillion dollars, but that does not make it any less annoying.

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1. latexr ◴[] No.45275392[source]
> I have had extremely bad luck, reporting bugs to Apple.

From your description, your experience is quite typical.

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2. eichin ◴[] No.45281218[source]
mmm, it was better than the "closed as duplicate" (of an internal bug that you can't access) path that used to be the big complaint about radar...