VMware's in court again. Customer relationships rarely go this wrong

The bigger issue is, if you're refusing to honour a contract as a vendor, not only do you risk a lawsuit like this one. But more importantly, who is ever going to sign up for another contract with you? You just proved it isn't worth the paper it's written on.

Unwritten terms like "valid until I decide to tear it up haha lol" are not generally appreciated by companies that depend on your stuff for their business. Of course you can extort your existing customers until they manage to move away but basically in the longer term you're suiciding your entire business.

This.

I had to tell CurrentCo that I cannot reinstall their vSphere deployment at a client site because they bought a perpetual license, didn’t migrate it to Broadcom before they cut it off, and now we cannot simply go get the latest patch or appliance for that version number without inviting an audit and a sueball from Broadcom.

“Good thing Microsoft would never do that to us.”

Ha. Hahaha.

At least VMware isn't user-facing and it can be removed without riots. Imagine trying to tell someone they don't need Excel. I try to maintain at least plausible flexibility to go tell vendors to shove it, but if you have some enthusiastic fans of Microsoft Teams (they exist, who knew?)... Teams is one of those things that is inescapably tied to an incredibly deep well of platform lock-in.

I’ve got users rioting over the fact that we might remove Mattermost and move them to Skype/Teams. Note that I am in airgap and can’t use Slack. I am looking at Rocket.Chat though since MM is $$$$$!