VMware's in court again. Customer relationships rarely go this wrong

The bigger issue is, if you're refusing to honour a contract as a vendor, not only do you risk a lawsuit like this one. But more importantly, who is ever going to sign up for another contract with you? You just proved it isn't worth the paper it's written on.

Unwritten terms like "valid until I decide to tear it up haha lol" are not generally appreciated by companies that depend on your stuff for their business. Of course you can extort your existing customers until they manage to move away but basically in the longer term you're suiciding your entire business.

This.

I had to tell CurrentCo that I cannot reinstall their vSphere deployment at a client site because they bought a perpetual license, didn’t migrate it to Broadcom before they cut it off, and now we cannot simply go get the latest patch or appliance for that version number without inviting an audit and a sueball from Broadcom.

“Good thing Microsoft would never do that to us.”

Ha. Hahaha.

At least VMware isn't user-facing and it can be removed without riots. Imagine trying to tell someone they don't need Excel. I try to maintain at least plausible flexibility to go tell vendors to shove it, but if you have some enthusiastic fans of Microsoft Teams (they exist, who knew?)... Teams is one of those things that is inescapably tied to an incredibly deep well of platform lock-in.

You don't need Excel. Have not used it in over 10 years.

Teams, that application IT is forcing me to use because they are a "Microsoft" house. Same application currently stating I'm on the _Calendar_ screen on the Task bar but actually in the _Chat_ screen; _Calendar_ bloatware feature and others have been removed and will always. Even when _Microsoft_ screws the user and force a reinstall of features after a Teams update.

Microsoft is a trillion dollar company that rejects quality user experience, QA, and is great at producing crap-ware. There is not a single product sell that I will spend a penny on. Still waiting on that 7+ year request to destroy | delete dangling pull request in Azure.

> You don't need Excel

This is the kind of thing that gets tech people a bad reputation. YOU don't need Excel. I don't need excel - but that guy? You have no idea what he needs and if the people he's supporting need (or just want) Excel to get their jobs done it is incredibly arrogant to tell him what he does or doesn't need.

Now, I've loathed Microsoft since the 90s, but that makes me a weird and special little petal - it doesn't count for squat in business.

Right, and even "that guy" might not need Excel but the second he opens up Libreoffice or Google Sheets and something doesn't work the way he's used to, he will say it's broken. He's not interested in learning how LibreOffice or Google does it, he's just trying to close a $5m deal. And he's not wrong.

Honestly, these alternatives just don't stack up against Excel. Even setting aside the advanced stuff like complex data analysis and macros that some organizations rely on, Excel is simply more robust and user-friendly. Google Sheets feels like a toy in comparison.