How often do health insurers say no to patients? (2023)

I worked at a Health Tech Silicon Valley company and our clients were healthcare companies. Our job was essentially to delay and put up barriers to care. So before they could see a doctor they would have to call us, go through the computer system, get routed to a phone doctor who would suggest cheaper things than what they really needed, give them a bunch of hoops to jump through before they could really get the thing they needed.

A big part of my job was to re-route people who needed wheelchairs into getting cheaper things. Our clients were United Healthcare, unions, large health insurers.

It sucked working there it was a total hellhole. I quit when they actually defrauded medicare. Their glassdoor reviews were wild. The owners daughter bragged about dating a glassdoor exec and that he would take down all the honest bad reviews for her.