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280 points RyanShook | 1 comments | | HN request time: 0s | source
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briHass ◴[] No.45145753[source]
I got burned recently by Ecobee in the same way. The problem with 'smart' interfaces for traditionally mechanical devices is that the useable lifetime (support period) of low-end microprocessors and software, especially online APIs, is often far shorter than the mechanical device it's attached to.

Similar to how people that keep cars around for 10+ years are stuck with dated and worthless 'infotainment' systems, Google and Ecobee can't even honor their product for long enough to outlast the HVAC units.

What burns me is that it wouldn't be much of an ask for them to push one final (optional) update that would open LAN-only access to core functionality. I and many others in the HA/ESPHome community have written hardware integrations to devices over RS485/UART with unpublished/black-box protocols, so a simple HTTP API would have an integration within days.

It would maybe cost an engineer at Nest/Ecobee a day or two of work, and the goodwill would make me far more likely to purchase a newer model. As it is, I've committed to avoiding (where possible) devices that aren't local-first.

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dare944 ◴[] No.45146180[source]
As an early Nest employee who worked on the first-gen thermostat I can tell you definitively that you're way off base here. That doesn't mean that Google shouldn't have done more to keep these units alive (and indeed that's one of the reasons I left Google). But these devices were designed in 2010-11. Even keeping the Linux kernel up to date with the latest version is a major undertaking. Adding major functionality like Matter compatibility, or even a simple (but secure!) local API, would take a seasoned engineering team a considerable amount of time.

That said, investing in devices that are local first is certainly good advice, provided the APIs are open and well supported.

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1. ExoticPearTree ◴[] No.45147709[source]
Absolutely nothing is stopping Google from keeping all the integrations working until the thermostats physically break. No one asked for a new kernel and whatnot.

Is keeping alive the infrastructure that servers the 1st and 2nd generation devices online and just proxy the communication between the old features and new features available in HomeKit and other smart home hub apps such as big undertaking that Google balked at it?