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280 points RyanShook | 1 comments | | HN request time: 0.289s | source
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briHass ◴[] No.45145753[source]
I got burned recently by Ecobee in the same way. The problem with 'smart' interfaces for traditionally mechanical devices is that the useable lifetime (support period) of low-end microprocessors and software, especially online APIs, is often far shorter than the mechanical device it's attached to.

Similar to how people that keep cars around for 10+ years are stuck with dated and worthless 'infotainment' systems, Google and Ecobee can't even honor their product for long enough to outlast the HVAC units.

What burns me is that it wouldn't be much of an ask for them to push one final (optional) update that would open LAN-only access to core functionality. I and many others in the HA/ESPHome community have written hardware integrations to devices over RS485/UART with unpublished/black-box protocols, so a simple HTTP API would have an integration within days.

It would maybe cost an engineer at Nest/Ecobee a day or two of work, and the goodwill would make me far more likely to purchase a newer model. As it is, I've committed to avoiding (where possible) devices that aren't local-first.

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vl ◴[] No.45146922[source]
I don’t get who uses Nest or other non-first party thermostats anymore:

All modern furnaces/ACs/heat pumps require their own smart thermostat to work optimally. So if you install Bryant furnace, you end up with Bryant smart thermostat, and so on. In fact, when choosing new furnace/AC choose brand with good software in thermostat first and foremost - units themselves are pretty identical otherwise.

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1. seanmcdirmid ◴[] No.45146982[source]
That really isn’t true. I have a split level heat pump with no thermostat, well, there is one in the remote control that sets a mini thermostat on each internal unit. Basically, we don’t have a central thermostat but that isn’t weird for Seattle.

Incidentally, I would love for a better remote control that was easier to use, we might use our heat pump more than a couple of weeks a year in that case.