Nest 1st gen and 2nd gen thermostats no longer supported from Oct 25

I got burned recently by Ecobee in the same way. The problem with 'smart' interfaces for traditionally mechanical devices is that the useable lifetime (support period) of low-end microprocessors and software, especially online APIs, is often far shorter than the mechanical device it's attached to.

Similar to how people that keep cars around for 10+ years are stuck with dated and worthless 'infotainment' systems, Google and Ecobee can't even honor their product for long enough to outlast the HVAC units.

What burns me is that it wouldn't be much of an ask for them to push one final (optional) update that would open LAN-only access to core functionality. I and many others in the HA/ESPHome community have written hardware integrations to devices over RS485/UART with unpublished/black-box protocols, so a simple HTTP API would have an integration within days.

It would maybe cost an engineer at Nest/Ecobee a day or two of work, and the goodwill would make me far more likely to purchase a newer model. As it is, I've committed to avoiding (where possible) devices that aren't local-first.

As an early Nest employee who worked on the first-gen thermostat I can tell you definitively that you're way off base here. That doesn't mean that Google shouldn't have done more to keep these units alive (and indeed that's one of the reasons I left Google). But these devices were designed in 2010-11. Even keeping the Linux kernel up to date with the latest version is a major undertaking. Adding major functionality like Matter compatibility, or even a simple (but secure!) local API, would take a seasoned engineering team a considerable amount of time.

That said, investing in devices that are local first is certainly good advice, provided the APIs are open and well supported.

Recent extreme frustration with Google products in mind, I'm tempted to read the crux of this post as, "Google engineers/designers are incompetent." It might be unfair, but on a day when Google Search, Youtube History Search, and (whaddya know) my Nest Thermostat have all failed me, the temptation is strong.

If I’m a Google engineer, what motivation do I have to make decisions that keep a device running for a decade?

Even more pertinent, when it gets time to go through the promo process and when I need to prove “impact” and make sure what I’m doing is aligned with the department wide OKRs, why would I want to be on a project supporting old legacy tech that I can’t spin to show how it helped the company’s revenue?

I’ve never worked for Google. But incentives based on the promo culture is endemic to all of BigTech.

And even worse, every company is focused on “AI” these days. If you aren’t part of an initiative that can be said to be AI adjacent, if you care about your career and comp, you shouldn’t touch it with a 10 foot pole.

https://www.warp.dev/blog/problems-with-promotion-oriented-c...

https://news.ycombinator.com/item?id=31261488

I would expect a thermostat to last 15+ years across multiple home owners - it should be an improvement over a mechanical one, after all. If that's not adding to Google's bottom line, they shouldn't have "disrupted" that market in the first place.