It doesn’t feel like a strong strategic or product fit. These are all complex power user products meant to serve enterprises at scale. Integration doesn’t seem useful either. Bummer but congrats to the team!
All right, there’s a related-tickets feature that could have been great (witness the related-questions feature on Stack Overflow’s ask page, widely acknowledged to search better than the site’s actual search). It’s just no good at what it’s sup posed to do.
I haven’t had to use the more egregious stuff like time tracking, as you can tell. I think one of our projects has a kanban board somewhere, but I’m not a release manager so I’m mostly living in happy ignorance of what’s on it. It’s not a large outfit, thankfully.