> Amazon argued that the class was too large to be manageable
Sorry, we've wronged too many people to be held accountable! What a wild argument.
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Everyone benefits from the class being manageable (except maybe the plaintiffs' attorneys, who just want the biggest class they can possibly find).
What's the difference between a class of 20M and one of 200M? 99.98% of them aren't being surveyed for specific grievances, they're ticking a box on a letter or on a website. Let's not pretend that they're all getting surveyed for their desired outcome.